FIRE&FOOD review for SendOwl

April 25, 2020

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful. Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).