Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.9
feedback
506
chart
#6,803
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
13%
-
Less than a month
34%
-
Less than a year
32%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Sarahy, Nallely, and Fernando. Users appreciate the ease of use, data-rich features, and the helpfulness of the support team in setting up email marketing and SMS campaigns. The app is praised for its user-friendly interface, quick responses to queries, and the ability to resolve issues efficiently. However, there are a few mentions of difficulties in setting up the app quickly for busy users and some feedback on the need for improvements in automation templates and UI design.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 27, 2025
I'm a beginner with this and they have been very helpful walking me through everything!
March 26, 2025
Sarahy went above and beyond to help me when setting up Pop-Up & Welcome automation flows. I really appreciate the care, attention-to-detail, and effort here. I'm now all set-up and excited to see the result improvements from these changes. Thank you!
Thank you for sharing your experience with us! We're happy to support you and help you reach your goals. We're here for you as your strategies grow, so feel free to reach out anytime you need a hand!
March 25, 2025
Thank you for your review! We're glad our customer service met your expectations :)
Jan. 27, 2025
Thank you for your review! We're glad our customer service met your expectations :)
Jan. 7, 2025
I've been using this app for several weeks now and I have to say it's exceeding my expectations thus far. Fairly straight-forward setup, user friendly, data rich, and exceptional customer support team with the most patience I've ever encountered (here's looking at you Mike & Fernando). I must have asked them 40+ questions and they happily answered every single one in detail, I don't believe they sleep. Long story short, I highly recommend this back-in-stock/email marketing/sms app. I plan on moving to their paid plan in the near future. Well done, Sendvio team!
Thank you for your generous review and for sharing your experience with our team! It has been an absolute pleasure working with someone as knowledgeable and professional as you. Our thoughtful exchanges have provided us with fresh perspectives that we deeply value. We are truly honored to be part of your journey and are fully committed to supporting you every step of the way as you achieve your goals. Please know that you can always count on us! At your service, Mike & Fernando (Founders of Sendvio)
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