Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
502
chart
#6,814
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
51%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support representatives like Nallely, Sarahy, and Fernando who were extremely helpful, patient, and knowledgeable. Customers appreciated the quick responses, easy setup process, and the value for the price. The app was commended for its user-friendly interface and effectiveness in email and SMS marketing. However, there were a few mentions of issues with templates, difficulty in editing, and occasional bugs that affected the user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 23, 2024
AVOID - DO NOT INSTALL - THIS IS A TERRIBLE APP. I never leave bad reviews but on this occasion, I need to warn everyone about the sheer unprofessionalism, and HARM that this app has directly caused my business. I installed Sendvio to create a launch email campaign for my business. I sent a massive amount of time creating a 'launch email' - testing every part, making sure the entire thing represented my brand correctly etc. I then scheduled the email for my launch day (I have screenshots and multiple proof that this was scheduled correctly). Instead of going by the schedule date (26th Dec), Sendvio decided to send it TODAY (23rd Dec). This makes me look stupid, incompetent, and like a joke to the subscribers that I have worked SO hard on building pre-launch. My email talks about launch day, it directs customers to a website that isn't even live yet, and it has gone live before I am ready. This app has single handedly RUINED my launch. AVOID.
Nov. 15, 2024
The best email app !!! The client service is perfect. God bless them. Fernando is a great guy. I hope the whole team working for this app becomes millionaire and have happiness in life !!!
Thank you so much for your amazing review and kind words! 🌟 Your blessings and wishes for us are incredibly heartwarming – we’re so grateful for your support. Rest assured, we’ll keep working hard to deliver the best experience possible! Wishing you happiness, success, and who knows? Maybe we’ll all become millionaires together one day! 😊
Nov. 25, 2024
Nallely was super helpful. The product may not have all the features you need but it is a good value. However, customer support was great!
Thanks for recognizing Nallely's efforts! We'll keep striving to enhance our product while maintaining great support. Your feedback matters, so please feel free to send any feature requests to [email protected].
Nov. 12, 2024
We’re grateful for your review! Your satisfaction is our motivation, and we’re glad our service made a difference for you.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more