Rating

4.9

feedback

488

Reviews

chart

#1,694

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    51%
  • More than a year
    30%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful guidance, and patience exhibited by the support agents, particularly mentioning names like Nallely, Sarahy, and Roman Latham. The app itself is described as user-friendly, with easy setup and a variety of templates available for email marketing. Users also highlight the effectiveness of the app in preventing emails from ending up in spam folders and its features for cart abandonment and personalized emailing. However, there are a few mentions of issues with the app's templates, difficulty in editing them, and challenges with the recent updates.

Highlights

Excellent customer service and support
User-friendly app with effective email marketing features
Challenges with app templates and recent updates

Rating Breakdown

  • 5
    91% (446 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

5 / 5 Share

June 19, 2024

EXCELENTE ATENCION

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por su valioso reconocimiento :)

5 / 5 Share

June 7, 2024

Sarahy was fast and quickly responded to my question. Very impressed with quick and efficient service. Thank you Lady Be Chic Boutique Online

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs. - Sarahy (Customer Success Team)

All reviews

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