Rating

4.8

feedback

178

Reviews

chart

#1,406

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    29%
  • Less than a year
    35%
  • More than a year
    19%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in improving sales and marketing efforts. Many users appreciate the simplicity of the app and the variety of templates available, making it easy to set up email campaigns and automations. The customer service team, particularly individuals like Nallely and Sarahy, received high praise for their responsiveness and assistance in resolving issues and providing guidance on using the app. Users also highlighted the cost-effectiveness of the app compared to other email marketing platforms. However, there were a few negative reviews mentioning difficulties in setup and occasional bugs in the app.

Highlights

Positive user experience and ease of use
Helpful and responsive customer support
Effectiveness in improving sales and marketing efforts
Cost-effectiveness compared to other platforms
Occasional difficulties in setup and bugs

Rating Breakdown

  • 5
    88% (157 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 94% (167)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

I love the app! I had a little issue, but the tech support team set me straight!!

Using app

8 days

Total reviews

11

Average rating

1.3

Developer Reply

We truly appreciate your trust and the opportunity to support your store. If you ever need help with strategies, automations, or improving your campaigns, our team is always here and happy to assist.

5 / 5 Share

Jan. 13, 2026

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We sincerely appreciate your trust and are proud to be part of your store’s journey.

5 / 5 Share

Jan. 10, 2026

Nice and simple to use for us, useful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We’re happy to be part of your store’s growth and truly appreciate your trust in us.

2 / 5 Share

Dec. 31, 2025

terrible honestly so hard to work with.

Using app

11 months

Total reviews

1

Average rating

2.0

Developer Reply

11 months installed, no app usage or store activity. Not an active store.

5 / 5 Share

Dec. 20, 2025

Très bonne application

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci de nous faire confiance et de nous permettre de participer au succès de votre boutique.

All reviews

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