All reviews

Rating Breakdown

  • 5
    91% (446 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

5 / 5 Share

June 19, 2024

EXCELENTE ATENCION

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por su valioso reconocimiento :)

5 / 5 Share

June 7, 2024

Sarahy was fast and quickly responded to my question. Very impressed with quick and efficient service. Thank you Lady Be Chic Boutique Online

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs. - Sarahy (Customer Success Team)

5 / 5 Share

May 24, 2024

Good costumer service :) I got the help i needed.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're always here to help with anything you may need! - Nallely (Customer Sucess Team)

5 / 5 Share

May 25, 2024

I got charged for this app when reactivating my shopify store after 2 years! Please refund me and I will change my review

Using app

Almost 2 years

Total reviews

5

Average rating

1.8

Developer Reply

Thank you!

5 / 5 Share

May 22, 2024

Nice apps. Big thank's to Nallely for support.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs :) - Nallely (Customer Sucess Team)

5 / 5 Share

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

5 / 5 Share

May 9, 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

5 / 5 Share

May 7, 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require! At your service, Sarahy (Customer Success Team)

5 / 5 Share

May 1, 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

5 / 5 Share

April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

5 / 5 Share

April 1, 2024

Very helpful and supportive. My questions were answered. I was walked through the process. and was offered help in case of any questions in future. Keep up the same level of customer service

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

We are truly grateful for your acknowledgment. We are committed to consistently meeting your needs!

5 / 5 Share

March 26, 2024

Nallely called me and explained everything, love the support and the app, good communication, the problem has been resolved quickly, 100% recommend the app!

Store

Zriol

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :) Nallely (Customer Success Team)

5 / 5 Share

March 2, 2024

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation!

5 / 5 Share

March 13, 2024

I would recommend this app. The support has been very helpful, and courteous. When i send an email to support they are usually VERY fast getting back to me. They also have 15 minute calls to a live human, who will walk you through what needs to be done.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

We sincerely appreciate this review. It will be a pleasure to continue to support you in everything you need. Our goal is to help you increase your income constantly through our tools. Please reach out to us anytime you need a helping hand.

5 / 5 Share

Feb. 29, 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

5 / 5 Share

Feb. 19, 2024

Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 ⭐ for great attitude and professional support thanks again Roman Latham

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)

5 / 5 Share

Feb. 12, 2024

Great support. Thank you Nallely O.

Store

Lancy

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.