Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
182
chart
#9,614
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
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Less than a day
10%
-
Less than a month
33%
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Less than a year
32%
-
More than a year
18%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, helpful guidance, and patience exhibited by representatives like Sarahy, Nallely, and Fernando. The app is praised for its user-friendly interface, data-rich features, and seamless integration with Shopify. Customers mention that the support team goes above and beyond to assist with setup, customization, and troubleshooting, making the overall experience highly satisfactory. However, there are a few mentions of issues with template designs and occasional bugs that users hope will be addressed in future updates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 14, 2025
Fantastic! Sendvio has been an incredible asset to our email marketing efforts. It's simple, intuitive, and refreshingly straightforward—perfect for any brand that has never tried a focused email marketing strategy. The seamless Shopify integration made setup a breeze, and the performance analytics are easy to understand and genuinely useful. Our campaigns and automations have delivered excellent results for a little over a year now. Highly recommend for anyone looking to grow their email marketing with clarity and confidence!
Thank you so much for your kind review. We’re honored to support your business with your email marketing, popups, and automation. Your trust truly means a lot to us.
March 27, 2025
I'm a beginner with this and they have been very helpful walking me through everything!
Thank you so much for your review! We just wanted to let you know that there’s a lot more you can do with Sendvio. You’ll find beautiful ready-made templates to create email campaigns, automated workflows for additional scenarios, WhatsApp chat features, popup forms, transactional SMS templates, and much more! We highly recommend exploring these tools to start boosting your store’s revenue. Let us know if you ever need help—we’re here for you!
March 26, 2025
Sarahy went above and beyond to help me when setting up Pop-Up & Welcome automation flows. I really appreciate the care, attention-to-detail, and effort here. I'm now all set-up and excited to see the result improvements from these changes. Thank you!
Thank you for sharing your experience with us! We're happy to support you and help you reach your goals. We're here for you as your strategies grow, so feel free to reach out anytime you need a hand!
March 25, 2025
Thank you for your review! We're glad our customer service met your expectations :)
Jan. 7, 2025
I've been using this app for several weeks now and I have to say it's exceeding my expectations thus far. Fairly straight-forward setup, user friendly, data rich, and exceptional customer support team with the most patience I've ever encountered (here's looking at you Mike & Fernando). I must have asked them 40+ questions and they happily answered every single one in detail, I don't believe they sleep. Long story short, I highly recommend this back-in-stock/email marketing/sms app. I plan on moving to their paid plan in the near future. Well done, Sendvio team!
Thank you for your generous review and for sharing your experience with our team! It has been an absolute pleasure working with someone as knowledgeable and professional as you. Our thoughtful exchanges have provided us with fresh perspectives that we deeply value. We are truly honored to be part of your journey and are fully committed to supporting you every step of the way as you achieve your goals. Please know that you can always count on us! At your service, Mike & Fernando (Founders of Sendvio)
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