Rating

4.9

feedback

490

Reviews

chart

#5,727

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    51%
  • More than a year
    30%

Reviews Summary

The reviews for Sendvio are overwhelmingly positive, with users praising the app for its ease of use, seamless integration with Shopify, and excellent customer support. Many users highlighted the efficiency of the app in increasing revenue and simplifying email marketing and SMS campaigns. The customer service representatives, especially Nallely and Sarahy, received high praise for their quick responses, patience, and helpfulness in resolving issues and providing guidance. However, there were a few users who faced challenges with the setup process, particularly in editing templates and receiving rushed assistance. Despite these minor issues, the majority of users highly recommend Sendvio for its user-friendly interface, effective features, and top-notch customer service.

Highlights

Positive user experience with app's ease of use and revenue increase
Efficient integration with Shopify for email marketing and SMS campaigns
Highly praised customer support, especially Nallely and Sarahy
Challenges with setup process, particularly in editing templates and rushed assistance
Recommendations for improvement in templates and setup process

Rating Breakdown

  • 5
    91% (448 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 15, 2024

I would recommend the service, Polite and friendly

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2024

Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.

Store

Scirpe

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more