Sendvio: Email Marketing & SMS for Shopify

Sendvio: Email Marketing & SMS

Sendvio - Email Marketing, SMS, Popups - Shopify App Store

Rating

4.9

feedback

469

Reviews

chart

#10,735

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    51%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service and user-friendly interface. Customers appreciate the quick and helpful support they receive, with representatives like Nallely and Sarahy being mentioned multiple times. The app is described as easy to use and efficient, with features that help manage customer email lists and improve email marketing campaigns. Users also appreciate the free plan that allows them to test out the app before committing to a paid plan. Some customers mention minor issues with the app, such as lost edits or a messy UI after an update, but overall, the positive experiences outweigh the negatives.

Highlights

Excellent customer service
User-friendly interface
Efficient email marketing
Free plan for testing
Minor issues with the app

Rating Breakdown

  • 5
    91% (428 ratings)
  • 4
    7% (31 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)

All reviews

5 / 5 Share

Feb. 19, 2024

Very helpful and good performance for explaining the importance of the setting up Shopify. I would give you 100 ⭐ for great attitude and professional support thanks again Roman Latham

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Your appreciation is a wonderful motivator for our team. We assure you that we will always strive to meet all your expectations :)

5 / 5 Share

Feb. 12, 2024

Great support. Thank you Nallely O.

Store

Lancy

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.

5 / 5 Share

Jan. 30, 2024

Excellent service. Answered all of my questions perfectly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

5 / 5 Share

Jan. 24, 2024

Good !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)

5 / 5 Share

Jan. 23, 2024

This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us. - Nallely (Customer Success Team)

All reviews

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