Shellyparts.de review for Sendvio: Email Marketing & SMS

March 11, 2025

Unfortunately I am not satisfied. I do not use the Shopify mailing list but have uploaded my own mailing list. This is possible without any problems, as Sendvio support confirmed before installing the app. I would like to edit this list from time to time. In other words, I want to be able to download it again from Sendvio, e.g. to manually unsubscribe a recipient. This shouldn't be a problem technically, but Sendivo's support persistently refuses, doesn't explain why and simply doesn't get back to me. Sendvio loses several thousand dollars a year from me and I lose a lot of revenue. I find that very annoying and unprofessional.