All reviews

Rating Breakdown

  • 5
    82% (962 ratings)
  • 4
    11% (130 ratings)
  • 3
    3% (38 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (35 ratings)
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1 / 5 Share

Dec. 22, 2019

This app was great until I wanted to downgrade to the free version and looks like you can't use the free features anymore if you previously bought the subscription unless you buy it again.

Using app

11 months

Total reviews

10

Average rating

4.6

1 / 5 Share

Dec. 6, 2019

Don't use this app. Their service is the worst in the world. And this app is cheating. They said their advanced sitemap will help SEO, but actually messed up my SEO. That advanced sitemap makes google not able to crawl my website, and made my all products failed to validate. I wrote to them to ask how to delete their advanced sitemap, but they didn't respond. So, I go to their advanced sitemap to click on the red cross to delete, but they never told me in my shopify store redirect section still have their advanced sitemap redirect. So, I just deleted them. But suddenly, in my account, the image advanced sitemap showed up in sitemap section, I couldn't delete. I asked them, they no respond. So, I clicked on the update button, but their advanced sitemap auto turned on, that auto add advanced sitemap into my shopify store again. I requested them respond to me immediately to help me to fix. Even I called them, they didn't answer and still no response. So, I have to write this fact to tell the public. Don't get cheat by this app. That totally messed up my Shopify store SEO. And they don't care. Now I have to ask Shopify refund me.

Using app

Over 1 year

Total reviews

8

Average rating

3.5

Developer Reply

We always aim to provide our customers with the best experience and support necessary to achieve their goals. In your situation, our customer service went above and beyond, even looked into your site’s coding to point out a theme bug for you or your theme developer to fix, which would solve your issue. But there is a limit to what we can do when it no longer involves to our app, and instead of following our advice you started to threaten us. Our team was patient with you despite you berating them, but we do not tolerate threats when we are trying to help you.

5 / 5 Share

Dec. 4, 2019

fantastic, Nuff said xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxooxoxoxo

Using app

5 months

Total reviews

18

Average rating

4.3

Developer Reply

Thank you so much for your review!

5 / 5 Share

Dec. 2, 2019

I use the app to help. Me to brand my product by including the logo and my business website on all my product. It is awesome. I totally love the features. You can include the prices of your products if you wish.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your great review! We always appreciate good feedback.

1 / 5 Share

Nov. 20, 2019

Please don't do what I did and download this horrible app. Tried optimizing my images to increase the site speed. It was at 3 seconds to begin with, then moved to 11 seconds. It also made all the images not work including gifs, we paid the $4.99 to optimize it. Please don't do what I did, the images look so bad.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm sorry to hear about your photos. However, the good news is this is a very simple fix. This app has been thoroughly tested and does not reduce image quality when the originals are high quality and right settings are chosen. Our support staff have reached out to you with the simple setting changes which can fix this, but we are yet to hear back. Once you reach out to us we can restore your images for you too.

5 / 5 Share

Nov. 18, 2019

Love it! This app helps a ton with SEO images! I wish it would automatically update without having to use the paid method. I did opt for the one time fee that sped things along nicely, though.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lauryn, thanks for your review. Happy to hear you've sped up your site. We're always aiming to make our app as easy to use and affordable for our users. Happy optimizing!

4 / 5 Share

Jan. 12, 2022

It's good. My photos are all the same size. It was easy & inexpensive at $8.99. The system did it overnight for me. I didn't enjoy being asked many times to leave this review.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thanks so much for your review! We value feedback and would love to know how we could make this great 4-star review an even better 5-star review. Happy to hear your suggestions. Thanks!

3 / 5 Share

Nov. 7, 2019

Good app... it says free plan available but only gives you VERY minimal tools. Paid version im sure works well.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, thanks for your feedback. While we have paid features, we do offer alt-texts, JSON-LD and Meta Titles free for all users. Our team are always working out ways to make our paid features more affordable for our users.

5 / 5 Share

Nov. 7, 2019

É bem fácil de usar e a versão gratuita já possui várias funcionalidaes. Tem me atendido muito bem! Gostei bastante.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

Our records indicate you haven't left a review yet... Many thousands of hours of work were spent to

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Great !!!!! Excellent application !!!!! Really Helpful......

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We're glad it's helped.

5 / 5 Share

Nov. 3, 2019

Great !!!!! Excellent application !!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, EasyBeli! Happy optimizing!

1 / 5 Share

Oct. 26, 2019

THIS APP WILL HURT YOUR SEO THEN CUSTOMER SERVICE WILL BE A COMPLETE NIGHTMARE AND SEO DAMAGING CODE WILL BE LEFT BEHIND ON YOUR THEME. CON ARTIST NOT LEGIT APP CODERS

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, sorry you had an issue - we take all issues seriously - but our customer service reps explained to me that you berated them on multiple occasions. We asked you to share screenshots and other detailed information to understand the actual problem and offer the correct solution. However, whenever a merchant is aggressive with our team we have to distance ourselves. On installation, our app does NOT install any code or change your shop in any way. Our app is a suite of tools that allows our users to make single and bulk modifications to their shops. It is up to them to test the services and determine the correct actions. Although we offer some suggestions, it is ultimately up to the merchant to choose their path. Some features, such as product photos have full backups and can be restored anytime, but not all features can be restored. In most support cases, by kindly discussing with our technical team, merchants may figure out what may actually be working right or not. More often than not, we see merchants having some issue understanding some SEO concepts or the actual underlying problem - and very often it has nothing to do with this app. Feel free to uninstall the app anytime, with SEO Images you are never under any obligation or hidden contract. Best of luck

5 / 5 Share

Oct. 25, 2019

If you have a store you need this app. It takes care of a lot of busy work and keeps everything SEO friendly RandomSwag.com

Using app

11 months

Total reviews

29

Average rating

4.9

Developer Reply

Thanks Random Swag! We're so happy you're enjoying this app.

5 / 5 Share

Oct. 22, 2019

Great app, really helpful! Cut a lot of manual work. Definitely recommend using it for everyone with e-commerce store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

I needed this app to help me resize images that had already been uploaded. It's easy to use and does that and applies SEO. With the free plan, you have to manually choose each product that you want to update, which isn't a big deal when you only have a few new products that need updating. Otherwise, it's a one time amount of $4.99 to automatically batch it, or $6.99 a month. Either way it's extremely reasonable for a number of extremely useful edits.

Store

Rev

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive review. We always appreciate feedback and are happy you were able to resize your images and found our app easy to use.

3 / 5 Share

Oct. 11, 2019

The resizer is good, but be very aware of the seo link builder as it will make your links have all kinds of crazy words in them that will look very very odd.

Using app

About 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Thanks for your review. We really appreciate feedback. We believe we've made the changes necessary to improve your auto alt text updates. Let us know what you think and we're always on hand to assist you.

5 / 5 Share

Oct. 9, 2019

It has helped me a lot in optimizing the SEO. Free version takes a little bit more time to correct all pictures, but it works wonderful.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hi! Thanks for the review! We're happy you're enjoying our app!

5 / 5 Share

Sept. 30, 2019

Using this app to unify sizing on my website & renaming all image files to be SEO friendly. The app works well - but the free version is super limited.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, Stella! We love to hear from our users. We try to give free access to most of our tools to give users an understanding of the app's capabilities. Happy optimizing!

5 / 5 Share

Sept. 24, 2019

Amazing app! Saved me countless times when switching out or adding new product images that are in different ratios. Really recommend!

Store

BAKED.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're always pleased to hear our app is saving people time and effort when optimizing their images. Thanks so much for your review.