All reviews

Rating Breakdown

  • 5
    72% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    8% (2 ratings)
  • 2
    4% (1 ratings)
  • 1
    16% (4 ratings)

Reviews with Text

  • 84% (21)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 3, 2025

Be aware!! After going through the complete setup over 10x times, the performance Google Ads tracking has now completely stopped leaving me with no data! Additionally the Stape setup requires you to delete all other client based tracking pixel in order to work somehow properly. ( This Risk i was not aware of leaving me with no proper tracking system now, a total nightmare!) ->SGTM Tracking Performance is exremly fragile and the Stape system is not really user friendly unless you are a web developer. The Tracking doesnt work anymore and has been declining causing damage to my ad campaigns and my revenue for weeks. Since using Stape i loose money due to unclean tracking data and too much instability in the tracking system. ->When reaching out to support: Worst Service Ive seen so far. If you contact the support they'll reject your request immediately and avoid a feedback in clear need. The need of the customer is not heard causing frustration. They redirect you to "Stape Care" which can (maybe help) but you'll have to pay USD900 to get it done.. If a support system which is needed in case of failure and issues, wants 900USD for checking your screenshots, then this System is not build to improve or optimze the customer needs! For now, ive never been so frustrated using an app, and I canNOT recommend using it.

Using app

--

Total reviews

6

Average rating

3.2

5 / 5 Share

Nov. 5, 2025

it is really good!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

We set up SST with Stape and we are super happy with their App and overall service! They have a great solution for Shopify with their template galleries. You can manage the tracking implementation on your own even if you are not a dev.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

much better than the shopify native app, purchase event EMQ jumped from 8 to 9.5

Using app

1 day

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 23, 2025

Store

Natva

Using app

23 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 17, 2025

Be careful when you cancel, they won't stop billing

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Greetings, the application itself is free and is no associated with any charges. The subscription you are probably referring to can be canceled at any time in your account on stape.io

5 / 5 Share

Aug. 26, 2025

Good app.

Using app

About 13 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Great

Using app

3 months

Total reviews

3

Average rating

4.3

1 / 5 Share

Aug. 3, 2025

Custom pixel isn't working

Using app

9 days

Total reviews

3

Average rating

1.0

Developer Reply

Hello and thank you for your feedback. If you have any troubles using the app you can reach out to our support or check out the related documentation. We can assure you the custom pixel does work.

5 / 5 Share

July 29, 2025

This solution work very well, great support and settings dashboard.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

5 / 5 Share

June 25, 2025

Excellent as always from Stape

Store

ACTO

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 5, 2025

Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working. Although the app is free, I cannot recommend it based on my experience.

Using app

11 minutes

Total reviews

15

Average rating

2.8

5 / 5 Share

June 3, 2025

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

We’ve just finished setting up server-side tracking using Stape, and honestly, it’s been a game changer. The support team, the agency, everyone involved — incredibly professional, kind, and always helpful. You can tell they care. Not surprised at all that Meta’s Marketing Pro team recommends them. Stape is a real bridge between your website, Google, and your sales channels. It collects and enriches data, then sends it exactly where it needs to go — reliably and in line with the latest privacy standards. In a world full of ad blockers and strict browsers, this makes a huge difference. Plus, it’s way more affordable than going through Google Cloud directly, and the setup is almost plug-and-play. Support replies are fast and spot-on. Can’t recommend them enough. Thanks again.

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 28, 2025

.

Using app

About 2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

March 13, 2025

Desintalei o stape e agora preciso que me ajudem a restaurar minha configuração anterios, eliminando todos os scripts do stape. Não recebi resposta :(

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thanks for your feedback! To remove Stape app and all dependent scripts you need to remove the app itself and delete the custom web pixel with code snippet mentioned under the dataLayer tab of the Stape app in the Shopify Settings -> Customer events section (if you have created one). If you are still facing issues with Stape app loading its scripts please reach out to [email protected] for further assistance, we'll be happy to help!

5 / 5 Share

Jan. 15, 2025

.

Using app

3 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 15, 2025

Great!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Using app

36 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Using app

2 minutes

Total reviews

1

Average rating

5.0