Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#573
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
33%
-
Less than a year
39%
-
More than a year
18%
Reviews Summary
The reviews for the Sesami booking app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the ease of use, seamless integration with Shopify, and the quick response times from the support team. Many reviewers specifically mention the helpfulness of customer service representatives like Jeanny, Mariana, and Ehsan, who have gone above and beyond to assist with setup, customization, and troubleshooting. The app is praised for its user-friendly interface, customizable options, and ability to streamline booking processes for various businesses. However, there are a few reviews mentioning issues with integration, such as difficulty connecting Google Calendar and sudden changes in availability without notification, leading to a temporary loss of revenue for some users.
Highlights
Review RSS Feed
All reviews
Nov. 25, 2025
Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.
Oct. 24, 2025
Einfache & geniale Terminbuchung. Auch das Support Team antwortet innerhalb weniger Minuten!
Sept. 10, 2025
My experience with Sesami has been outstanding! I was assisted by Jeanny, who provided an incredibly attentive and caring service throughout the entire process. Every request I made was carefully listened to and addressed with great patience and professionalism. I also want to highlight the amazing work of the developers’ team, who implemented exactly what I needed with efficiency and clear communication. It’s rare to find such dedicated and supportive customer service. I’m extremely satisfied with the results and highly recommend Sesami not only for the quality of the app but also for the commitment and human touch of their team.
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