Sesami: Appointment Booking
Shopify booking app for appointments and event calendar
Rating
4.7
feedback
429
chart
#1,172
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
21%
-
Less than a year
44%
-
More than a year
30%
Reviews Summary
The reviews for the Sesami Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, personalized assistance, and willingness of the team to go above and beyond to solve any issues. The app is praised for its ease of use, seamless integration with Shopify, and the helpful features it offers for appointment booking. Customers also mention the team's responsiveness to feedback and their continuous efforts to improve the app based on user suggestions. However, there are a few reviews that mention issues with availability settings and difficulties in canceling subscriptions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 10, 2024
We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!
Using app
9 months
Total reviews
1
Average rating
5.0
Dec. 4, 2024
Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Nov. 26, 2024
Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business
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