Sesami Booking App

I was a little lost with the new version of the app at first, so I asked for customer service. Mariana was very pleasant to email back and forth with. She provided prompt answers with screenshots and step-by-step instructions. Solved my issue quickly, even though it was via email instead of a chat feature (which didn't matter; she responded as quickly as a chat conversation anyway). :)

Mariana provided incredible, over the top support with setup and tweaking our settings. Sesami is easy for my customers to use to book Lavender U-Pick appointments. I will definitely use PRO in 2027 as our business expands.

Absolutely horrendous support. I had been a loyal customer for years but the minute that you have any issue, you get a double booking, or no team member get assigned to your customer's order, or you do not have access to their admin portal and you immediately have to change availability - you will NOT receive ANY support. Running this app is akin to throwing your money in a pit. I will be changing to another app just not to deal with them anymore.

Sesami support team is responsive and helpful. Highly recommended for business looking for a reliable booking solution.

Great for my spa, I've made all my products into services and couldn't have set up my business without this app, the UI feels a little basic at times but the customers service is quick and so helpful even though I'm on their cheapest plan. I think over time this app will become even better and I'm excited to see where it goes.

Sesami is a fantastic booking system. Really pleased with the responsiveness of the team and their willingness to help. I am just a normal guy, not all too tech-savvy, running a one-man business, as a maths tutor in the North of England, and am very happy indeed that I chose to go with Sesami. Recommend to others like me!

Bonne application, dommage qu'elle ne soit pas en français

I quickly jumped in a call with Jeannie to set up the integration with Klaviyo, she was extremely helpful and very quick to understand and resolve our issues.

My initial setup meeting Mariana was excellent. Mariana was knowledgeable and patient.

very helpful, thanks Jeanny!

I have enjoyed communicating with Mariana and her Sesami team through out my process of using this app. I love their availability and how they truly help their clients with their concerns. I recommend this app and most importantly I would like to emphasize how great Mariana has been with me as I continue and learn their app.

Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.

top