All reviews

Rating Breakdown

  • 5
    79% (335 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
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4 / 5 Share

April 19, 2024

I’m mostly pleased with the booking app. The customer service support has been very helpful and followed up to make sure my issue was solved, which it was, after quite a bit of few back-and-forth emails.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 16, 2024

Mariana was so helpful in helping me navigate Sesami and setting up some features that I needed.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution. When it comes to the service itself its so seamless and easy. I love this dang app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

This is a great new app for us! We are so thankful for the Sesami team and are excited to streamline our reservations!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

A very smooth app that is easy to navigate and works seamlessly. Support is very good when or indeed, if needed. Would definitely recommend this app. KF

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 7, 2024

Best app for appointment bookings! I tried so many different apps for my website, but this one is by far the best!!! recommend 5/5

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 30, 2024

I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you, Procaf team! Likewise, we have enjoyed meeting and working with you. And we can only get better by staying by your side and listening to your needs. - Sesami

5 / 5 Share

Jan. 5, 2024

they've been very helpful to set up the Sesami App. That's a big difference. Customer service and support !! An app without support can be a pain in the a*** Thank you so much for helping me and being flexible and available !

Using app

19 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 12, 2023

Incompréhensible

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Salut Julie, Nous serions ravis de recevoir vos commentaires et de vous aider. Veuillez répondre à nos e-mails ou nous envoyer un e-mail à [email protected].

5 / 5 Share

Dec. 11, 2023

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Svietliy team! We can totally relate to the energy and the love you shared with us here, similar to what your customers receive from your meditative services. We strive to be on your side and enable you with the best possible booking solution so you get to focus on serving your clients. - Sesami

5 / 5 Share

Dec. 1, 2023

I was experiencing issues with my time zones but with the help of Mariana Corsetti I no longer have any problems with my bookings. She was fantastic and took the time to explain to me in detail how to resolve the errors. Her customer service was professional, friendly, and reassuring. 10 out of 10 Mariana!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Fantastic support and a very useful app!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

I was having a tech issue and was able to get on a video chat call with a supportive team member. We resolved my issue and was extra helpful answering my questions. They went above and beyond what I expected. Very happy with this app.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Amazing customer service. Help me at every stage of setting it up and adjusting to my needs as the business grows. I can't thank them enough for their support and App.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The Sesami app has been fantastic for our new booking services with our shopify powered brick and mortar and ecomm store. The team at Sesami has been extremely helpful throughout the onboarding and launch process. Overall we are very happy with Sesami.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

The Sesami team is great! They took the time to understand the needs of my business and proposed options I had not considered. The team was responsive, thoughtful, and supportive as I launched my business.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Love the Sesame app and how it integrated with our site. The team at Sesame has been great to work with and have gone out of their way to provide some custom integration and features for us! Thanks so much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, BAM Liquidation team! We also love working with you and are always here to enhance your and your clients' booking experience. - Sesami

5 / 5 Share

Nov. 6, 2023

Sesami booking is easy to understand and the staff are really helpful. I've been working with Jeanny and she help me set up my booking preferences and was very attentive to my needs.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Sesami is very user friendly to use, and their customer support team has been extremely helpful! They're always prompt to answer our questions, have assisted with custom solves for our store, and have been very receptive to feedback for additional optimizations. We're very grateful to be working with Sesami elevating our appointment booking experience!

Using app

About 1 year

Total reviews

3

Average rating

5.0