Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#573
All reviews
Review RSS Feed
Jan. 30, 2025
easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.
Dec. 10, 2024
We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!
Using app
9 months
Total reviews
1
Average rating
5.0
Dec. 4, 2024
Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Nov. 18, 2024
I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.
Nov. 18, 2024
Help center is really good! They solved the problem in 2 hours and they responded immediately. Thanks!
Nov. 8, 2024
we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!
Nov. 6, 2024
I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!
Oct. 7, 2024
Service à la clientèle très rapide et efficace application fonctionne parfaitement
Sept. 11, 2024
Customer support is great! They were fast in helping me to set up the services for my shop.
Aug. 16, 2024
My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services So it's like the site was always waiting for Sesami to exist It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time
Aug. 14, 2024
Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.
Hey Kimora, Thank you for your review! The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.
July 29, 2024
Sesami is super easy to use for us and our customers. If we ever have any questions or concerns the team is always quick to help us.
July 4, 2024
This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.
Thank you so much, Stephanie, for your beautiful review! We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.
July 3, 2024
Easy to install and use. Had one small installation challenge which the team at Sesami fixed for me very quickly without any problems. Very happy user/customer.
July 1, 2024
service rapide et dévoué. L'application fait ce qu'elle devrait faire, alors un gros 5/5