All reviews

Rating Breakdown

  • 5
    137% (347 ratings)
  • 4
    20% (52 ratings)
  • 3
    6% (15 ratings)
  • 2
    2% (6 ratings)
  • 1
    6% (14 ratings)
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5 / 5 Share

Aug. 19, 2024

They are so easy to work with and always willing to help

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services So it's like the site was always waiting for Sesami to exist It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

Using app

5 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hey Kimora, Thank you for your review! The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.

5 / 5 Share

July 29, 2024

Sesami is super easy to use for us and our customers. If we ever have any questions or concerns the team is always quick to help us.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

This app is incredible and will really help me with my needs as a barber. I'm impressed with it's capabilities but even more impressed with the customer service I received. Mariana went above my expectations helping me configure my account and even gave me extra tips on how I can make my online booking run even smoother.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

July 4, 2024

This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much, Stephanie, for your beautiful review! We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.

5 / 5 Share

July 3, 2024

Easy to install and use. Had one small installation challenge which the team at Sesami fixed for me very quickly without any problems. Very happy user/customer.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

service rapide et dévoué. L'application fait ce qu'elle devrait faire, alors un gros 5/5

Using app

4 days

Total reviews

4

Average rating

4.0

3 / 5 Share

June 26, 2024

not find yet

Using app

About 2 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

June 12, 2024

Booking system is super easy to use. Mariana was very helpful when we had questions about the flows. Would definitely recommend Sesami.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

great app must have for google users

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

April 30, 2024

okey

Using app

29 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

April 19, 2024

I’m mostly pleased with the booking app. The customer service support has been very helpful and followed up to make sure my issue was solved, which it was, after quite a bit of few back-and-forth emails.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 16, 2024

Mariana was so helpful in helping me navigate Sesami and setting up some features that I needed.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution. When it comes to the service itself its so seamless and easy. I love this dang app.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 5, 2024

This is a great new app for us! We are so thankful for the Sesami team and are excited to streamline our reservations!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2024

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

A very smooth app that is easy to navigate and works seamlessly. Support is very good when or indeed, if needed. Would definitely recommend this app. KF

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 7, 2024

Best app for appointment bookings! I tried so many different apps for my website, but this one is by far the best!!! recommend 5/5

Using app

About 5 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 30, 2024

I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you, Procaf team! Likewise, we have enjoyed meeting and working with you. And we can only get better by staying by your side and listening to your needs. - Sesami