Sesami Booking Platform
All reviews
Jeanny, Mariana and Ehsan were super helpful in answering questions and helping us work around some of our customization requests. Will definitely be recommending them to other stores in need of a booking platform.
Great app. very useful. personal is very responsive and always help out when in need. recommended it to 3 stores so far
Aloha, I worked with Marianna Corsetti. She was fabulous. Very knowledgeable. personable and patient with me. I can't give her enough praise and gratitude for her assistance.
easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.
We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!
Great team. They addressed issues we were having for our specific needs. Friendly service and they go beyond.
Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business
Awesome, thank you so much! I owe ya one!!! Thank you for those snapshots and showing me! THATS VERY HELPFUL AND EXCELLENT CUSTOMER SERVICE (!!!) TY!
I had an issue with the code not responding on a featured product and the fine folks at Sesami were able to get the troubled code fixed pretty quick.
Help center is really good! They solved the problem in 2 hours and they responded immediately. Thanks!
we love sesami we use it for our Piercing studio and the integration with shopify make everything easy and consistent. The team is also responsive and very helpful!
I had a coding issue with one of my Flow's and the support team provided personalized, quick help and spotted the problem for me, saving me a lot of time and frustration, thank you to the support team!
I would definitely recommend this app to others
Customer support is great! They were fast in helping me to set up the services for my shop.
They are so easy to work with and always willing to help
My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services So it's like the site was always waiting for Sesami to exist It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time
Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.
Hey Kimora, Thank you for your review! The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.
Sesami is super easy to use for us and our customers. If we ever have any questions or concerns the team is always quick to help us.
This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.
Thank you so much, Stephanie, for your beautiful review! We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.
Easy to install and use. Had one small installation challenge which the team at Sesami fixed for me very quickly without any problems. Very happy user/customer.
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