Sesami: Appointment Booking
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
419
chart
#1,183
All reviews
Rating Breakdown
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Oct. 4, 2023
Sesami appointment booking app has truly transformed how I manage my time effectively while enjoying professional services at my convenience. Its user-friendly interface, extensive database of service providers, seamless appointment scheduling process, integration with calendars, and excellent customer support make it a must-have tool for anyone seeking hassle-free appointment bookings. I highly recommend this app to all individuals who value convenience and efficiency in their daily lives. Disclaimer: This review is based on my personal experience using the app and may vary depending on individual preferences.
Sept. 19, 2023
Sept. 16, 2023
This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.
Hi David, We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call. And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email. Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response. We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.
Aug. 31, 2023
What a great service. The customer support and development team have been incredible at making sure the app met our expectations and will help us grow our training business with online booking capability xxx
Aug. 29, 2023
Great app, highly recommended. Switched from a paper calendar book and this has saved us tons of time - our customers love being able to pick their appointment date and time online, too. Easy to use and great technical support for when you need assistance. Love the integration with Google Calendar.
July 27, 2023
Guter Service, gut gut gut gut gut gut gut gut gur gur gut gut gur gur gur gur gur gut gur gut gur gur
July 3, 2023
Great app for prepaid appointments. Had a free onboarding call. Super helpful. Syncs great with my Google calendar.
June 22, 2023
this is exactly was i was looking for. It was kind of confusing at first but being able to watch videos helped a lot!
June 12, 2023
We have been using Sesami for over a year. Our business uses the app and pushes the envelope in terms of functionality all of the time. The team at Sesami has been fantastic! From our first encounter (demo) to all of our support + development requests - they have been a class act! Thank you!
June 8, 2023
Thank you so much to Mariana for taking her time going through and explaining everything in detail. I appreciate the speedy responses via email as well. Always so friendly and happy to assist.
June 5, 2023
Team was quite helpful in helping us troubleshoot. Went above and beyond by helping us tweak our website so that we would remove certain portions that made it tricky for bookings. Great follow-up and nice customer service. Would recommend.
June 2, 2023
Had a great customer service experience with Sesami. I hoped on a video call with Leonardo and he was able to answer all of my questions.
May 30, 2023
I use Sesami for several of my customers. Love the app - and and amazing team! The team listens to their users and develops their bookingsystem based on their/our feedback. Love the bookingsystem now - gonna love it even more in the feature. Covers my needs!
May 18, 2023
great support from the team making adjustments to work just right for our business - always quick to resopond
May 10, 2023
This app is very well developed and easy to use. The all front and back experience is good and the customer service is reactive!
May 8, 2023
Great app for adding appointment bookings to your store. Easy to set up and use. First class support. Highly recommended.
April 27, 2023
We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.