
Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.7
feedback
433
chart
#1,137
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the Sesami app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team, particularly by Mariana. Users appreciate the ease of use, quick setup process, and the app's ability to streamline booking and scheduling for various businesses. The customization options and responsiveness of the support team are also praised. However, there are a few instances where users faced issues with availability settings and subscription refunds, leading to some dissatisfaction. Overall, the app is highly recommended for its functionality and top-notch customer service.
Highlights
Rating Breakdown
All reviews
March 11, 2025
Jeanny, Mariana and Ehsan were super helpful in answering questions and helping us work around some of our customization requests. Will definitely be recommending them to other stores in need of a booking platform.
March 11, 2025
Great app. very useful. personal is very responsive and always help out when in need. recommended it to 3 stores so far
Feb. 10, 2025
Aloha, I worked with Marianna Corsetti. She was fabulous. Very knowledgeable. personable and patient with me. I can't give her enough praise and gratitude for her assistance.
Jan. 30, 2025
easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.
Dec. 10, 2024
We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!
Using app
9 months
Total reviews
1
Average rating
5.0
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