Sesami: Appointment Booking for Shopify

Sesami: Appointment Booking

Shopify booking app for appointments and event calendar

Rating

4.7

feedback

405

Reviews

chart

#697

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    23%
  • Less than a year
    46%
  • More than a year
    26%

Reviews Summary

Sesami is a highly praised booking app for Shopify that has received overwhelmingly positive reviews from users. Customers appreciate the seamless integration with their service-based businesses, the ease of use, and the exceptional customer service provided by the Sesami team. Mariana and other team members are highlighted for their helpfulness and responsiveness in resolving issues and guiding users through the setup process. The app is commended for streamlining appointment bookings, offering cost-effective solutions, and continuously improving based on user feedback. However, there are a few minor concerns mentioned, such as the lack of SMS notifications for certain countries and some initial confusion for less tech-savvy users. Overall, Sesami stands out as a top choice for businesses looking to enhance their booking capabilities on Shopify.

Highlights

Positive customer service and support
Seamless integration and ease of use
Continuous improvement based on user feedback
Minor concerns like lack of SMS notifications
Initial confusion for less tech-savvy users

Rating Breakdown

  • 5
    79% (321 ratings)
  • 4
    13% (51 ratings)
  • 3
    3% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 7, 2024

great app must have for google users

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

April 30, 2024

okey

Using app

37 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

April 19, 2024

I’m mostly pleased with the booking app. The customer service support has been very helpful and followed up to make sure my issue was solved, which it was, after quite a bit of few back-and-forth emails.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

April 16, 2024

Mariana was so helpful in helping me navigate Sesami and setting up some features that I needed.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution. When it comes to the service itself its so seamless and easy. I love this dang app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

All reviews

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