Sesami Booking App for Shopify

Sesami Booking App

Shopify booking app for appointments and event calendar

Developer
View on App Store

Rating

4.7

feedback

433

Reviews

chart

#1,137

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    21%
  • Less than a year
    43%
  • More than a year
    30%

Reviews Summary

The reviews for the Sesami app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by the team, particularly by Mariana. Users appreciate the ease of use, quick setup process, and the app's ability to streamline booking and scheduling for various businesses. The customization options and responsiveness of the support team are also praised. However, there are a few instances where users faced issues with availability settings and subscription refunds, leading to some dissatisfaction. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Exceptional customer service and support
Ease of use and quick setup process
Customization options and responsiveness
Issues with availability settings and subscription refunds
High recommendation from users

Rating Breakdown

  • 5
    80% (345 ratings)
  • 4
    12% (52 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2025

Jeanny, Mariana and Ehsan were super helpful in answering questions and helping us work around some of our customization requests. Will definitely be recommending them to other stores in need of a booking platform.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Great app. very useful. personal is very responsive and always help out when in need. recommended it to 3 stores so far

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Aloha, I worked with Marianna Corsetti. She was fabulous. Very knowledgeable. personable and patient with me. I can't give her enough praise and gratitude for her assistance.

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly. In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested. A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business. Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business. If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more