Sesami Booking Platform
The reviews for the Sesami app are overwhelmingly positive, with users praising the excellent customer service provided by Mariana and the team. Customers appreciate the quick responses to emails, helpful solutions, and the overall value the app brings to their businesses. The platform is described as user-friendly, with easy setup and onboarding processes. Users also highlight the responsiveness of the support team, even for basic features. However, there are a few negative reviews mentioning issues with integration, system failures, and lack of support in critical situations.
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The app is great. And wonderful help desk experience if you run into any issues.
Marianna and her team are the best! They are quick to reply to emails and provide solutions when needed. Excellent customer service and excellent product! I highly recommend.
Our experience with Sesami has been excellent, and it has become an incredibly valuable solution for Vet Las Condes. It has helped us streamline and digitalize our booking process, gain much better visibility into our appointments, and improve the overall experience for both our team and our clients. We would also especially like to recognize Mariana, who has been our main point of contact throughout this process. She is always incredibly kind, approachable, and willing to help. Whenever we’ve had a question or faced an issue, she has been there to guide us and help find a solution quickly and clearly. Overall, we’re extremely happy with Sesami, both with the platform itself and the team behind it. It has made a real difference in how we manage our clinic and has given us the tools to continue improving and growing. We would definitely recommend it.
Super great platform. The internal team who helps with issues or questions is absolutely wonderful and incredibly resourceful. They do a great job at communicating promptly and finding solutions. Thanks everyone!
Easy set-up and very nice, customer friendly onboarding
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