Sesami Booking Platform

Easy set-up and very nice, customer friendly onboarding

I don’t know what I even did before downloading this app! It’s saved me so much time - takes a while to understand how everything works but the support team is so responsive and always willing to lend a hand - even when you only pay for the basic features. Very pleased and would highly recommend !

I was a little lost with the new version of the app at first, so I asked for customer service. Mariana was very pleasant to email back and forth with. She provided prompt answers with screenshots and step-by-step instructions. Solved my issue quickly, even though it was via email instead of a chat feature (which didn't matter; she responded as quickly as a chat conversation anyway). :)

Mariana provided incredible, over the top support with setup and tweaking our settings. Sesami is easy for my customers to use to book Lavender U-Pick appointments. I will definitely use PRO in 2027 as our business expands.

Absolutely horrendous support. I had been a loyal customer for years but the minute that you have any issue, you get a double booking, or no team member get assigned to your customer's order, or you do not have access to their admin portal and you immediately have to change availability - you will NOT receive ANY support. Running this app is akin to throwing your money in a pit. I will be changing to another app just not to deal with them anymore.