Sesami: Appointment Booking for Shopify

Sesami: Appointment Booking

Shopify booking app for appointments and event calendar

Rating

4.6

feedback

417

Reviews

chart

#1,242

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    21%
  • Less than a year
    44%
  • More than a year
    30%

Reviews Summary

Sesami: Appointment Booking app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, seamless integration into websites, and excellent customer support provided by the app. Many users have highlighted the quick response times and helpfulness of the Sesami team, particularly mentioning specific team members like Mariana and Leonardo. The app has been praised for its intuitive interface, customizable options, and the ability to streamline appointment bookings effectively. Users also value the app's ability to cater to complex scheduling needs and its continuous improvement through regular updates and responsive support. However, there have been a few instances where users faced issues such as sudden unavailability for bookings without notification, which impacted their businesses negatively. Despite some minor setbacks, the majority of reviews emphasize the app's positive impact on businesses and the convenience it brings to managing appointments.

Highlights

Positive customer support and responsiveness
Ease of use and seamless integration
Customizable options and intuitive interface
Continuous improvement through updates and feedback implementation
Occasional issues with booking availability

Rating Breakdown

  • 5
    79% (330 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 11, 2024

Customer support is great! They were fast in helping me to set up the services for my shop.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

They are so easy to work with and always willing to help

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services So it's like the site was always waiting for Sesami to exist It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

Using app

5 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

Using app

About 2 years

Total reviews

1

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more