Sesami Booking Platform for Shopify

Sesami Booking Platform

Booking app for services, experiences & events, online & POS
Rating
4.7
Feedback
267
Reviews
Chart
#667
Shopify

All reviews

5 / 5 Share
Sept. 26, 2020

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

Store Using app Total reviews Average rating
Cool East Market 4 months 8 5.0
5 / 5 Share
June 4, 2020

Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.

Store Using app Total reviews Average rating
Steve Bane Fabrics 41 minutes 1 5.0
5 / 5 Share
May 29, 2020

what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star

Store Using app Total reviews Average rating
Guitar Crazy About 18 hours 2 5.0
5 / 5 Share
May 28, 2020

We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.

Store Using app Total reviews Average rating
Stash About 14 hours 14 4.7
5 / 5 Share
May 26, 2020

This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.

Store Using app Total reviews Average rating
The Wreath Stand 21 days 3 5.0
5 / 5 Share
May 26, 2020

Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround

Store Using app Total reviews Average rating
Bakersfield Pet Food Delivery About 1 month 3 5.0
5 / 5 Share
May 21, 2020

Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.

Store Using app Total reviews Average rating
NAVA About 2 months 2 5.0
5 / 5 Share
May 21, 2020

This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!

Store Using app Total reviews Average rating
Woven Durham 8 days 3 3.7
5 / 5 Share
May 19, 2020

Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.

Store Using app Total reviews Average rating
Kelso Lavender 10 days 3 4.0
5 / 5 Share
May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

Store Using app Total reviews Average rating
elu spa About 1 month 2 5.0
Developer Reply

Hello there Elu Spa, We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service. • In most cases, we replied within minutes. • We have a helpdesk where you can find the answer to your first two questions. • You can always book a call with us at sesamiapp.myshopify.com We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points? We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

5 / 5 Share
May 11, 2020

Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.

Store Using app Total reviews Average rating
Selfish swimwear 3 months 1 5.0
5 / 5 Share
May 8, 2020

Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++

Store Using app Total reviews Average rating
Joaillerie Legros 2 days 2 5.0
5 / 5 Share
May 6, 2020

This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.

Store Using app Total reviews Average rating
Crystal Star Nursery About 1 year 2 5.0
Developer Reply

Thank you Crystal for being such an INCREDIBLE client. The real deal support! We'll take it!

5 / 5 Share
May 5, 2020

Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!

Store Using app Total reviews Average rating
Pet Spawt 3 days 3 5.0
Developer Reply

Awesome! You're welcome!

5 / 5 Share
May 3, 2020

The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !

Store Using app Total reviews Average rating
E-shop Bleu tango 2 days 3 5.0
Developer Reply

Glad to help! Thank you very much for leaving us such an awesome review.

5 / 5 Share
April 10, 2020

Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.

Store Using app Total reviews Average rating
Ginger Twist Studio 15 days 1 5.0
Developer Reply

Glad to be of service!

5 / 5 Share
March 27, 2020

Great app, met a simple booking need our store has. Very simple to setup, took me about 15 mins to install configure and start promoting our service.

Store Using app Total reviews Average rating
5 / 5 Share
March 18, 2020

It took a little work by the Sesami team to get the app installed on our very customized theme, but they were more than helpful and got everything running smoothly in only a couple of days. Just starting to use the app, but so far it seems like it will do exactly what we were looking for it to do. Thanks Sesami!

Store Using app Total reviews Average rating
Handsome Cycles 2 days 1 5.0
5 / 5 Share
Nov. 23, 2019

It helps me to book beauty sessions at the store. It is simple but powerful. It works perfectly, smooth and completely clear! IMPROVE: Refresh booked treatments when the treatments are canceled.

Store Using app Total reviews Average rating
theCosmethics 12 days 17 4.9
5 / 5 Share
Oct. 29, 2019

I used the app to add appointments and it has been amazing. Not to mention that the set up was easy compared to other apps I tried before and quitting because it was wayyy too complicated. Also Randy gave me the most amazing support, he even connected remotely to my computer to guide me through everything. I couldn't be happier with this app and the support team.

Store Using app Total reviews Average rating
Back on the Racks Consignment About 21 hours 1 5.0
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