All reviews

Rating Breakdown

  • 5
    81% (203 ratings)
  • 4
    11% (28 ratings)
  • 3
    4% (10 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 97% (244)
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5 / 5 Share

May 21, 2020

The best app you need for service based products! This is the complete package with scheduling and everything you need.

Using app

12 days

Total reviews

24

Average rating

5.0

5 / 5 Share

May 19, 2020

Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.

Using app

10 days

Total reviews

3

Average rating

4.0

5 / 5 Share

May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

Store

elu spa

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello there Elu Spa, We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service. • In most cases, we replied within minutes. • We have a helpdesk where you can find the answer to your first two questions. • You can always book a call with us at sesamiapp.myshopify.com We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points? We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

5 / 5 Share

May 11, 2020

Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2020

This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Crystal for being such an INCREDIBLE client. The real deal support! We'll take it!

5 / 5 Share

May 5, 2020

Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! You're welcome!

5 / 5 Share

May 5, 2020

We were looking for an easy solution to take appointments and I seem to have found it. We haven't put it into use yet, but our internal tests give me confidence. Integration was very straight forward. There was a bit of an issue with how the button integrated with my custom theme but I reached out for help and Randy fixed it immediately. Great service!

Store

COCLICO

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

No problem at all! We're very much happy to help with minor theme edits to help merchants focusing on what they do best. Cheers!

5 / 5 Share

May 3, 2020

The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad to help! Thank you very much for leaving us such an awesome review.

5 / 5 Share

April 10, 2020

Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be of service!

5 / 5 Share

March 27, 2020

Great app, met a simple booking need our store has. Very simple to setup, took me about 15 mins to install configure and start promoting our service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2019

It helps me to book beauty sessions at the store. It is simple but powerful. It works perfectly, smooth and completely clear! IMPROVE: Refresh booked treatments when the treatments are canceled.

Using app

12 days

Total reviews

16

Average rating

4.9

5 / 5 Share

Oct. 29, 2019

I used the app to add appointments and it has been amazing. Not to mention that the set up was easy compared to other apps I tried before and quitting because it was wayyy too complicated. Also Randy gave me the most amazing support, he even connected remotely to my computer to guide me through everything. I couldn't be happier with this app and the support team.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

A great app with amazing, super fast & professional service. Would recommend to any store looking to allow booking for services online.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Simple integration for plug and play action! Was a breeze to setup on our shopify store! Great app - with even better support to back it up.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

This ap is great, shopify doesnt have tooooo many features for selling services and this ap lets clients browse my calendar and select their desired time which is great. It then blocks that time slot out so that i cant be double booked, perfect! Good chat support too, thanks for everything Ehsan!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

We use the Sesami app to do all our services, appointment bookings etc in our gym and online supplement shop. If we have any issues or questions the help Sesami offers is absolutely the best, fast and efficient. We do recommend Sesami as one of the very best apps available. As a bonus they are continually upgrading and adding new features to the app as time allows. Regards Paul Paton : Director Supplements Direct®

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Great customer service. Their team was able to assist my client's shop with a custom patch that solved the problem. This scheduler is very user friendly and easy to install.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2019

I downloaded the free plan and was really pleased with the easy setup (followed the step by step instructions). Had our first booking online within a couple days of implementation. I had one concern about updating the calendar for a specific appointment that wasn't part of our normal hours and received a quick reply with instructions on how to accomplish this.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing us a review and we’re pleased to have you using a Sesami! Please navigate to Sesami > Team > Team member and scroll down to the availability calendar. Please come chat with us on Sesami.co or email us [email protected] if you still need help. And yes, we love 5 stars reviews :D

5 / 5 Share

July 13, 2019

Sensational product and support when the code needed a minor tweak. They went above and beyond and fixed quickly!

Using app

About 1 month

Total reviews

7

Average rating

4.7