Sesami: Appointment Booking
Shopify booking app for appointments and event calendar
Rating
4.7
feedback
424
chart
#1,119
All reviews
Rating Breakdown
Review RSS Feed
May 22, 2020
This helps me keep more organized with clients I love it. I am able to not go over with appointments and clients can set their own appointments so I won’t have the what’s your schedule look like conversation
May 21, 2020
Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.
May 21, 2020
This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!
May 21, 2020
The best app you need for service based products! This is the complete package with scheduling and everything you need.
May 19, 2020
Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.
May 26, 2020
Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.
Hello there Elu Spa, We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service. • In most cases, we replied within minutes. • We have a helpdesk where you can find the answer to your first two questions. • You can always book a call with us at sesamiapp.myshopify.com We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points? We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.
May 11, 2020
I tried with another app, too many codes! this app, easy as 123! Thank you! Can't wait for us to open and get booked!
May 11, 2020
Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.
May 9, 2020
I've tried a lot of different apps for scheduling services with my clients but Sesami has been the best. It works really well, especially with different timezones. Installing it into my theme was easy and didn't break anything, contrary to other apps. Best of the all, the free plan is completely functional, so you're not committing to a system before you know it works. I wish for some small improvements, such as having email notifications in the client's timezone but overall, this is a winner!
Using app
About 1 year
Total reviews
1
Average rating
5.0
Thanks so much for your review! Email notification for clients is definitely something on our radar. We have a feature roadmap page here: https://sesami.co/app-features-status/ just in case you were interested!
May 8, 2020
Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++
May 7, 2020
When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!
Wow thanks so much Heather Dennis for your review! We definitely take pride in getting small businesses get up and running using our app and looking forward to working with you more in the future!
May 6, 2020
Simple to use and extremely fast customer service response. Best booking Shopify app we have found.
Thanks!
May 6, 2020
This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.
Thank you Crystal for being such an INCREDIBLE client. The real deal support! We'll take it!
May 5, 2020
Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!
Awesome! You're welcome!
May 5, 2020
We were looking for an easy solution to take appointments and I seem to have found it. We haven't put it into use yet, but our internal tests give me confidence. Integration was very straight forward. There was a bit of an issue with how the button integrated with my custom theme but I reached out for help and Randy fixed it immediately. Great service!
No problem at all! We're very much happy to help with minor theme edits to help merchants focusing on what they do best. Cheers!
May 3, 2020
The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !
Glad to help! Thank you very much for leaving us such an awesome review.
May 1, 2020
It's amazing that this app has a free option for one team member to be able to test it in the real world. With more customization options and translations (Greek please?) it will be fantastic! I will be using it heavily as my clients will be booking their repairs through the app.
Thanks for the feedback about more customization options, it is definitely something on our minds every day (balancing features with ease of use). For Greek translations - it's not in the works yet but thanks for your vote on it :)
May 1, 2020
Love it! Super easy to use and flexible enough for anyone's schedule. The only hang up I had was minor, and I only mention it in case anyone else runs into the problem. Your website must be live in order to see the schedule button. If you're setting this up before making the website live, like I did, don't be confused if you don't see the button.
Thank you and great tip! Yes, your site needs to be live in order for Sesami to generate on your site.
April 27, 2020
I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process. It's the only system that is flexible enough to allow my tricky process to be developed and brought to life. I can't reccomend this app enough.
Thanks for your glowing review. We're here to help as we know each business is unique with it's own processes.
April 10, 2020
Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.
Glad to be of service!