All reviews

Rating Breakdown

  • 5
    79% (197 ratings)
  • 4
    12% (29 ratings)
  • 3
    4% (10 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 98% (242)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2022

予約のシステムはとても便利でした。施術時間の設定は、各商品メニューページのオプションで、duringの英語しか設定ができないのと、施術時間も1hourなど英語しか設定できない、メールでのリマインダーに、場所の案内が英語しか設定できない点もありましたが、工夫することで対応は可能でした。

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great customer service! I am not good with computer so I was having hard time but very kind person Mariana was so helpful and We managed to set up on my wesbite. Every customer service should be like her! No stress at all. Thank you so much!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I had an issue with my scheduling time and I got lucky to be assisted by the wonderful Mariana who was very knowledgeable and able to help me set up the app properly. Thank you Mariana

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

The support team is amazing!!! the app is very friendly.very easy to work with . there are couple of options to book an appointment. the only thing you have to think about is that you can't have overnight booking .

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

A big Thank you to the Sesami Team! Our company is constantly evolving, and Sesami makes our tasks a lot easier. The customer service team is amazing, very reactive AND proactive, and they always go the extra mile for us, which is greatly appreciate. We also enjoy that they always make sure that there is a solution for any problems or special demands that we have!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

I initially decided to sign up with sesami because of their great customer service, and they did not disappoint! I was working with Leo mostly, and he was super helpful and patient with me! 5/5 recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

great service by an experienced team , find solution to any issue and customize the app to your needs

Using app

5 months

Total reviews

12

Average rating

4.8

Developer Reply

Thank you for taking the time and sharing your experience with others! It's been a pleasure working with the whole Beauty Affairs team and your design and digital agencies. We strive to ensure that everything is working well (headaches-free!) and that you are getting the most out of the entire Sesami experience.

5 / 5 Share

Sept. 7, 2022

In spite of normal bumps when wish to set up the app quickly, the support and guidance from the service team has been amazing. Great.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I just wanna shout out to Marina for her help! She was very patient and her response was super quick!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Very user-friendly app. They called and offered video chat which was perfect for answering any questions. I would highly recommend this app.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

The team helped me sort out some HTML on my service page for a 'book a time' button, this has allowed me to optimised the page better for my ads.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

I’ve used this app for almost a year and has been hassle free. Also very easy to use and alternate it to what you need. It’s a really great app and it’s really easy to contact support with quick reply! Also, thank you Mariana for your help

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

This app is working well, if you need 1 planning at the begin, the free solution is enough. Also they've good support service if you need to contact them

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

They have great customer service to provide solutions for every business' booking needs. We've been using Sesami for 3 years, and have gotten positive feedback for ease of use from the customer's point of view too.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

We are a retail shop and got this app the help with the management of our mini facial appointments. We love being able to make appointments for people right at the POS when they come in and express interest in a product. The support team has been very helpful and has integrated the app seamlessly into our Shopify store.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 28, 2022

Great app, even better customer service! Would recommend for any business looking for an easily installed booking service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

Great app! Very user friendly once it's all set up. I made a video appointment with Leonardo and he was very patience to walk me through the whole set up. He's very smart and knowledgably of all the questions I had. I highly recommend Sesami app!

Using app

About 23 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 23, 2022

Thank you so much! A lovely team of experts who helped with any issues I had! The app works really great.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2022

So lucky to have stumbled upon Sesami :) It is very easy to use, so easy that I build my website in less than 2 weeks. The booking system is also very well thought out. The previous booking system I used had a very complicated interface so I am glad I made this switch. Thank you Mariana for the fast response and helping me fix the integration issues in less than a day.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 2, 2022

I really love this simple booking system, I also really appreciate their prompt support when I had a little hiccup. I use Sesami on 2 seperate websites and it's just so simple and effective.

Using app

4 months

Total reviews

1

Average rating

5.0