All reviews

Rating Breakdown

  • 5
    79% (335 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

Sept. 3, 2021

Resourceful customer service, fast and reactive. Appreciate the support! Reco: we are looking forward the development of the new feature of the daily based rental/booking system.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

This is such a great app so I am going to give it 5 stars. Their customer service is super on point and they have always gone out of their way to hop on a call if needed. I am 48 and sometimes these other apps will just send you over instructions that seem like its in another language that I don't understand. But sesame goes out of there way to walk me through it so it engrains in my brain. The only advice I would offer them for the future, is if when you click on "select time", and it goes to the dates and times available, I wish there was a feature I could put the name of each class. But regardless, I found a workaround and I am still sticking with sesame.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 2, 2021

Easy to use, suitable for salon and massage businesses. The main benefit of this app the to allow customer to be able to select and purchase products or services for a time frame / slot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Simple and ease-to-setup! Had scheduling/booking setup in less than 5 minutes and is exactly what I needed for my store.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2021

Great app and what I liked the most is their long list of coming feature over the existed ones. The support team are also very close for your help.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2021

Sesami was a huge solve for us at Hydrow. By integrating scheduling and payment into our current Shopify stack, we were able to launch a new time-based product (Hydrow Personal Coaching) without disrupting our other backend fulfillment processes for physical goods, saving us literally hundreds of development hours. On the nitty gritty, Sesami's customer service is responsive and competent, and the app does exactly what it should — it's intuitive, simple, and easy for our staff to use for scheduling, rescheduling, and cancellations (and the flow to Shopify is seamless). Excellent product.

Store

Hydrow

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2021

The Sesami team is AMAZING. Any time I've run into issues, Ehsan has always gone above and beyond to help troubleshoot the issue and figure out a solution. I was extremely nervous to switch from our old appointment booking platform (which we had been using for the past 9 years) to Sesami, but the incredible support from this team has put me at complete ease. They held my hand every step of the way to ensure a smooth transition and continues to offer incredible customer service as we learn the system and figure out how best to manage our workflow. Thank you Ehsan and team.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for all you wrote about Sesami and our team. It’s been such a pleasure having you switched over to Sesami and been working with you for the past few months. Looking at what you do, we cannot be more proud to be part of your journey, making children happy.

5 / 5 Share

July 9, 2021

Excellent customer service! Thank you for your prompt attention. Being able to count on their support team makes a huge difference.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2021

We are building a swim academy plattform. Sesami helped us to grow our business fast. And I also experienced an awesome customer support. Thanks Sesami Team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Great app layout and easy to navigate through all features offered by shopify. User friendly and helpful tools to show users how to use the app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

This app shows timezones in the country of the person viewing which enables my students in Japan and around the world to see my schedule here in Ireland, in their own timezone. The group appointment feature also enables multiple students to book the same time slot for group meetings. The customer service is fantastic. I'm so glad I found sesami, thanks to the team for all their time and effort :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2021

The app really helps to do what it is needed to do. With the help of the fast and efficient customer service team, they are able to help to customise the experience to what i really want, and looking for. Many thanks! Im a happy user.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

Great app! I like it a lot for booking appointments. The only thing is that I found it difficult to block off time.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

I used this app to help my client book Reiki sessions. I've been with other plugin/app providers before and decided to switch to Sesami due to their ease of use and customer support. They are an extremely helpful and smart group of people who continue to amaze me with their knowledge, and understanding of appointment booking on Shopify! 10/10 would recommend!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

This is a very nice app. I would want to walk through the dashboard before you create a product and or employee.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2021

I am very happy with it so far, it works very well and is easy to use. The free option is very good, does what I need it to do at the moment and I'll probably upgrade when the additional features are needed.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2021

App provides all the functionality we need and is easy to use. We had one small display issue which their support team helped us resolve quickly.

Store

STASHED

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

Fast, clear and amazing service ! My problem was solved in less than an hour. Really happy of the service !

Using app

About 1 year

Total reviews

1

Average rating

5.0