Sesami Booking App
Appointment booking to sell and schedule services omnichannel
Rating
4.7
feedback
252
chart
#1,359
All reviews
Review RSS Feed
Feb. 14, 2021
great app so far! Much better than the other two apps I tried first which were overly complicated and did not work well
Feb. 9, 2021
the team were very fast and helpful in assisting me setting up the app, looking forward to trying it out!
Jan. 4, 2021
Looks like a great app, but a bit tricky in my particular case: integrate it in WordPress. But your support is quick to answer which is good!
Dec. 30, 2020
Sesami is perfect for my website, I'm using it to schedule in store shopping appointments. The staff at Sesami was very helpful answering questions I had.
Dec. 10, 2020
This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.
Dec. 7, 2020
Using this app to book in store Video Consultations with clients during COVID. So it has been quite helpful. Had it for 2 weeks so far.
Nov. 13, 2020
Just installed, but very pleased so far with the results! Dashboard is WAY easier and more intuitive than previous apps we've tried. Customer service was quick to help resolve any issues. Would definitely recommend.
Nov. 11, 2020
We have been using Sesami for a little bit, Its pretty easy to use. I have need to touch base with support on 2 occasions and the service was great. They got back to me almost instantly and fixed all the problems I had right away. I would recommend.
Oct. 24, 2020
Had an issue at the beginning with how I set up the bookings however the customer service was amazing - prompt and supportive. I was able to resolve and fix the issue in a timely manner. Something I expected to take a while to resolve and almost gave up. Appreciate the support that comes with using Sesami!
Oct. 19, 2020
Great Customer Service. Very quick and problem-solving. I couldn't figure out the set up and they fixed it for me.
Oct. 8, 2020
We needed a last minute booking/appointment app, the free version works well and simple setup. There was a few page load issues(admin panel), that we resolved with a theme update. Their support got back to us within a few hours.
Sept. 30, 2020
TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.
Sept. 30, 2020
A must for any small business!I felt heard, supported and so easy to use!Phenomenal customer support
Feb. 23, 2021
Stellar customer service. This company definitely goes above and beyond. I had an issue and the owner reached out personally to resolve my problems. Looking forward to using this soon!
Using app
8 months
Total reviews
8
Average rating
4.5
Sept. 27, 2020
Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.
Sept. 25, 2020
The customer service I had from Aymane was absolutely fantastic - quick responses and eager to give me the support needed!
Sept. 21, 2020
Amazing customer service and the app does exactly what it says! We have been very happy with this to help navigate the covid world.
Sept. 18, 2020
Great customer service and fast customization, specific to our needs. We starting using this app since we added in-store appointments while our shop is operating at limited capacity due to COVID.
Sept. 28, 2021
Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU
Hey thanks for taking the time to leave us a review. To reply to some of your points: - The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like. - In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you. The Sesami Team
Sept. 8, 2020
Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.