Sesami Booking Platform for Shopify

Sesami Booking Platform

Booking app for services, experiences & events, online & POS
Rating
4.6
Feedback
259
Reviews
Chart
#592
Shopify

All reviews

5 / 5 Share
Sept. 18, 2020

Great customer service and fast customization, specific to our needs. We starting using this app since we added in-store appointments while our shop is operating at limited capacity due to COVID.

Store Using app Total reviews Average rating
Glasswing 3 months 4 5.0
5 / 5 Share
Sept. 28, 2021

Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU

Store Using app Total reviews Average rating
Blackgirlmathematics About 1 year 4 3.8
Developer Reply

Hey thanks for taking the time to leave us a review. To reply to some of your points: - The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like. - In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you. The Sesami Team

5 / 5 Share
Sept. 8, 2020

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

Store Using app Total reviews Average rating
Malleable Jewellers 4 days 3 5.0
5 / 5 Share
Sept. 1, 2020

The customer service is sharp and responds quickly. The app is straightforward and easy to use. I recommend to small businesses alike.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 24, 2020

I easily installed the app but had trouble getting the calendar to show on my product page. The customer support was super helpful and now, the app is running on the site. It took me a little while to figure out the back end of the app--where things are located is not super intuitive--but now that I get it, it's easy to change.

Store Using app Total reviews Average rating
Zinnia Folk Arts 2 days 7 5.0
5 / 5 Share
July 14, 2020

This app is very straightforward and simple use! The customer service is excellent as well, Randy was able to solve my issue quickly and provided me with a customized tutorial on how to navigate the app.

Store Using app Total reviews Average rating
QOOL cloud 20 days 1 5.0
5 / 5 Share
Nov. 15, 2020

This app is simple to use and works a treat. The instructions could do with a bit of work, but the support was excellent so we were up and running with Private Shopping Appointments for our physical store, The Old School Beauly, in no time. We now plan further ticketed events for the future. The support is superb - they adapted the app to remove the option to book multiples - really impressive! Thank you so much.

Store Using app Total reviews Average rating
Old School Beauly 5 months 5 5.0
5 / 5 Share
July 9, 2020

Great app and great support. It was easy to install and has all the features we need. We highly recommend Sesami.

Store Using app Total reviews Average rating
Azul Skin Care 3 months 1 5.0
5 / 5 Share
July 4, 2020

Starting to use it to book for virtual swimwear fitting using different sales person just pay the sub

Store Using app Total reviews Average rating
Mare Cheia Swimwear 3 months 2 5.0
5 / 5 Share
June 29, 2020

This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.

Store Using app Total reviews Average rating
Urban Indigo About 1 month 3 5.0
5 / 5 Share
June 26, 2020

I was able to reach tech support to assist me on connecting my store. Everything worked out great and I am pleased with your services.

Store Using app Total reviews Average rating
Malori.A Designs 5 days 2 5.0
5 / 5 Share
June 25, 2020

Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.

Store Using app Total reviews Average rating
Freeman About 22 hours 2 5.0
5 / 5 Share
June 24, 2020

Randy and his team are awesome. The support they give is the best I've seen on Shopify. The app is very easy to use and implement.

Store Using app Total reviews Average rating
Doll Factory by Damzels About 1 month 2 5.0
5 / 5 Share
June 22, 2020

they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.

Store Using app Total reviews Average rating
Slowfashion GmbH 18 days 1 5.0
5 / 5 Share
June 14, 2020

Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend

Store Using app Total reviews Average rating
ierac-i 6 months 1 5.0
5 / 5 Share
Sept. 26, 2020

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

Store Using app Total reviews Average rating
Cool East Market 4 months 8 5.0
5 / 5 Share
June 4, 2020

Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.

Store Using app Total reviews Average rating
Steve Bane Fabrics 41 minutes 1 5.0
5 / 5 Share
May 29, 2020

what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star

Store Using app Total reviews Average rating
Guitar Crazy About 18 hours 2 5.0
5 / 5 Share
May 28, 2020

We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.

Store Using app Total reviews Average rating
Stash About 14 hours 14 4.7
5 / 5 Share
May 26, 2020

This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.

Store Using app Total reviews Average rating
The Wreath Stand 21 days 3 5.0
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