Sesami Booking App
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
248
chart
#573
All reviews
June 29, 2020
This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.
June 26, 2020
I was able to reach tech support to assist me on connecting my store. Everything worked out great and I am pleased with your services.
June 25, 2020
Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.
June 24, 2020
Randy and his team are awesome. The support they give is the best I've seen on Shopify. The app is very easy to use and implement.
June 22, 2020
they solved our problem immediately....great job! the app works very umcomplicated and is very easy to understand.
June 14, 2020
Moving across to Sesami has so far been a great experience with the customer support doing a great job making sure its a smooth transition. Highly recommend
Sept. 26, 2020
We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.
June 4, 2020
Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.
May 29, 2020
what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star
May 28, 2020
We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.
May 26, 2020
This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.
May 26, 2020
Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround
May 21, 2020
Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.
May 21, 2020
This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!
May 21, 2020
The best app you need for service based products! This is the complete package with scheduling and everything you need.
May 19, 2020
Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.
May 26, 2020
Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.
Hello there Elu Spa, We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service. • In most cases, we replied within minutes. • We have a helpdesk where you can find the answer to your first two questions. • You can always book a call with us at sesamiapp.myshopify.com We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points? We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.
May 11, 2020
Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.
May 8, 2020
Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++
May 6, 2020
This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.
Thank you Crystal for being such an INCREDIBLE client. The real deal support! We'll take it!