Sheets ‑ Data Connector
Fast edit your store data directly into Google Sheet
Rating
2.4
feedback
15
chart
#3,434
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
33%
Reviews Summary
The reviews for this Shopify app highlight both positive and negative aspects. On the positive side, users appreciate the functionality of the app when it works, with features like syncing orders and inventory management being particularly useful. The customer support team was responsive in some cases, with users mentioning that issues were fixed after reaching out. However, the negative themes that emerge consistently include poor customer service response times, issues with syncing data, and the app getting stuck in syncing mode. Users expressed frustration over not receiving timely support, leading to disruptions in their business operations and data integrity. Some users even mentioned that they had to escalate the issue to Shopify to get a response.
Highlights
Review RSS Feed
All reviews
March 25, 2025
We installed this app in August, and it worked well for a few months, but by January, it stopped syncing with our connected sheet. We reached out multiple times, tried uninstalling and reinstalling, and only received one reply in January. We didn’t hear back again until mid-March. In the meantime, we were charged multiple times for a service we couldn’t use. Those charges were eventually refunded after we escalated the issue to Shopify, which seems to be what finally prompted a response. It’s disappointing to see that other recent reviews reflect similar experiences. We’ve since moved on to a more reliable solution and wouldn’t recommend this app in its current state.
Feb. 25, 2025
The customer services is poor, i tried contact in many ways, chat, email, type all the information and after 7 days we havent answers. We are pay 9 euros per month to nothing.
June 17, 2024
Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.
May 2, 2024
The App crashed mid-sync. Contacted the support team and they were able to fix it.
March 22, 2024
App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.
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