Sheets ‑ Data Connector for Shopify

Sheets ‑ Data Connector

Fast edit your store data directly into Google Sheet

Developer
View on App Store

Rating

2.9

feedback

17

Reviews

chart

#3,152

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    41%
  • More than a year
    41%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app's ability to simplify processes such as inventory management and custom reports on orders. Users appreciate the responsiveness of the helpdesk and the support provided by the developers. The app is also praised for its functionality in syncing orders and managing stock effectively. On the other hand, negative reviews highlight issues with syncing data, long response times from customer support, and errors encountered during setup. Some users experienced data mix-ups and difficulties in getting timely assistance.

Highlights

Positive aspects include simplifying processes like inventory management and custom reports on orders.
Users appreciate the responsiveness of the helpdesk and the support provided by the developers.
Negative reviews highlight issues with syncing data and long response times from customer support.
Some users experienced data mix-ups and difficulties in getting timely assistance.
The app is praised for its functionality in syncing orders and managing stock effectively.

Rating Breakdown

  • 5
    71% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    24% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 17, 2024

Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.

Using app

--

Total reviews

4

Average rating

4.0

3 / 5 Share

May 2, 2024

The App crashed mid-sync. Contacted the support team and they were able to fix it.

Using app

12 days

Total reviews

2

Average rating

4.0

1 / 5 Share

March 22, 2024

App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 25, 2023

EDIT: Thank you for fixing the app. :) I'll bump this back up to a 5-star. I wish I heard back sooner because this app was very important to my business, but I'm glad everything was fixed. Thank you for following up! === OLD REVIEW === I really really love this app, but recently something happened and it's just not working anymore. :( Our team depended on this app for a lot of our internal spreadsheets for forecasting inventory. I reached out about my issue and the solution I was given was to reconnect my Google account, which I did, and that didn't fix it. I even manually removed the permissions in my Google Account, reinstalled the app, and nothing is working. It's actually missing features after I reinstalled it. I'm really not sure what happened. Please fix this app! I haven't received a reply in a week beyond the initial "reconnect your Google account" response I received.

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

June 6, 2023

I have connected 2 stores, and have requested support (took some days to get an answer, and found out that they answer to the gmail account that is linked to gsheets). Important to mention that It only brings data from all order AFTER the date you connect the app. I use it for demand and inventory tracking, and bulk updates. Great product considering the price.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

All reviews

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