Sheets ‑ Data Connector for Shopify

Sheets ‑ Data Connector

Fast edit your store data directly into Google Sheet

Developer
View on App Store

Rating

2.1

feedback

15

Reviews

chart

#6,081

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, some users have mentioned that the app was able to sync data effectively and that the support team was responsive in fixing issues. Users also appreciated the features of the app, such as inventory tracking and bulk updates. However, on the negative side, many users experienced issues with syncing data, poor customer service with delayed responses, and problems with the app causing data errors. Some users even mentioned that they had to escalate the issue to Shopify to get a response. Overall, the app seems to have potential but needs improvement in terms of reliability and customer support.

Highlights

Mixed reviews with positive and negative feedback
Issues with syncing data and customer service
App features like inventory tracking and bulk updates
Delayed responses and need for improvement in reliability
Escalation to Shopify for resolution

Rating Breakdown

  • 5
    53% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (6 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 25, 2025

We installed this app in August, and it worked well for a few months, but by January, it stopped syncing with our connected sheet. We reached out multiple times, tried uninstalling and reinstalling, and only received one reply in January. We didn’t hear back again until mid-March. In the meantime, we were charged multiple times for a service we couldn’t use. Those charges were eventually refunded after we escalated the issue to Shopify, which seems to be what finally prompted a response. It’s disappointing to see that other recent reviews reflect similar experiences. We’ve since moved on to a more reliable solution and wouldn’t recommend this app in its current state.

Using app

7 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Feb. 25, 2025

The customer services is poor, i tried contact in many ways, chat, email, type all the information and after 7 days we havent answers. We are pay 9 euros per month to nothing.

Using app

About 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 17, 2024

Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

3 / 5 Share

May 2, 2024

The App crashed mid-sync. Contacted the support team and they were able to fix it.

Using app

6 days

Total reviews

2

Average rating

4.0

1 / 5 Share

March 22, 2024

App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

All reviews

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