All reviews

Rating Breakdown

  • 5
    57% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (5 ratings)

Reviews with Text

  • 100% (14)
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1 / 5 Share

March 25, 2025

We installed this app in August, and it worked well for a few months, but by January, it stopped syncing with our connected sheet. We reached out multiple times, tried uninstalling and reinstalling, and only received one reply in January. We didn’t hear back again until mid-March. In the meantime, we were charged multiple times for a service we couldn’t use. Those charges were eventually refunded after we escalated the issue to Shopify, which seems to be what finally prompted a response. It’s disappointing to see that other recent reviews reflect similar experiences. We’ve since moved on to a more reliable solution and wouldn’t recommend this app in its current state.

Using app

7 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Feb. 25, 2025

The customer services is poor, i tried contact in many ways, chat, email, type all the information and after 7 days we havent answers. We are pay 9 euros per month to nothing.

Using app

About 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 17, 2024

Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

1 / 5 Share

March 22, 2024

App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 12, 2022

Seems like a really useful app, but once we installed and set it up, it didn't work and kept hitting an error. Support takes time to get a response, and so far we've been unable to use this app..

Using app

9 days

Total reviews

22

Average rating

4.3