Shelly: AI Chatbot & FAQs for Shopify

Shelly: AI Chatbot & FAQs

Smart AI Chatbot with FAQ system drives sales and support

Developer
View on App Store

Rating

5.0

feedback

1

Reviews

chart

#3,898

Shopify

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Reviews Summary

The Shelly AI Chatbot & FAQs app is praised for its ability to handle customer inquiries 24/7, reducing support workload and increasing sales. Users appreciate the advanced AI capabilities, customizable branding, multilingual support, FAQ synchronization, and detailed chat analytics. The app seamlessly integrates with Shopify MCP for accurate product information and order tracking.

Rating Breakdown

  • 5
    100% (1 ratings)
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Reviews with Text

  • 100% (1)
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All reviews

5 / 5 Share

Aug. 22, 2025

Excellent AI Assistant – A Must-Have for Any Business! Shelly has been a game-changer for our customer support. The AI chatbot is incredibly intuitive, responds instantly, and handles a wide range of questions with surprising accuracy. We were especially impressed by how easy it was to set up the FAQs – the interface is clean, user-friendly, and requires no technical expertise. Since integrating Shelly, we've seen a noticeable drop in repetitive customer queries, freeing up our support team to focus on more complex issues. The bot is available 24/7, which means our customers always feel supported, even outside regular business hours.

Using app

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Total reviews

5

Average rating

5.0

All reviews

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