Shewin ‑ Dropshipping Supplier
All reviews
Pur avendo ricontrollato qualsiasi impostazione del mio negozio , anche con l 'aiuto dell'assistenza shopify, nulla è servito. Il risultato è stato dover annullare gli ordini, perche non si sincronizzano ed, anche creandoli manualmente, non ti permettere di completare , evadere e spedire ordini. ASSISTENZA SHEWIN insesistente, su tutti i canali da loro indicati. Ordini sospesi per giorni..clienti persi. Sconsiglio, se si vuole lavorare bene da evitare assolutamente shewin
Shewin has one of the worst customer support experiences I have ever encountered. The website/app clearly mentions that Shewin provides live chat support, and I was also assigned a personal agent, Ashley, to assist me with my orders, platform-related questions, and other issues. I received an order on Tuesday and contacted Ashley the same day because I needed help resolving an issue with the order. However, the response I received was extremely disappointing. On Wednesday, she sent me only one message saying, “Please connect with DS Lover,” along with a link. I clearly explained that this was not my query and that I needed help with a different issue. Since then, I have received no proper response or resolution. It is now Thursday, and I have been waiting for two days. My messages have been seen, and I can see that the agent is coming online, yet there has been no meaningful response or attempt to resolve my issue. This is especially frustrating because Shopify has strict timelines for fulfilling orders. I have already lost valuable time simply waiting for customer support to respond. I should not have to keep wondering when my assigned support agent will reply or whether my issue will ever be resolved. Honestly, this has been a very frustrating and disappointing experience. A personal account manager should actually provide support and resolve customer queries, not simply send an unrelated link and then stop responding. I am giving Shewin 1 star because of this experience. I sincerely request the founders, managers, and senior management at Shewin to seriously review the quality of their customer support. If an assigned personal manager is unable or unwilling to respond to customers in a timely manner, Shewin should reconsider how its support system is being managed. Very disappointing. Very frustrating. I expected much better from Shewin.
Je vous déconseille problèmes sur problèmes, pages blanches stock toujours épuisé incroyable d'avoir une telle application négative
I do not recommend using it as drossshipping or using the photos of your products on your website to sell these products. Since they use photos from other boutiques without their authorization and are imitating the products of other suppliers. Additionally, much of their merchandise is on Shein, which is a problem for us as boutiques, since customers can purchase these cheaper products and not buy yours, because they can purchase them on Shein and the shipping is much more economic.
Estimado cliente valioso, ¡Es un placer recibir tu amable correo electrónico y saber que has disfrutado de tu experiencia en Shewin con la ayuda de Ashley de nuestro equipo de atención al cliente! En Shewin, nos esforzamos por ofrecer productos de calidad y una amplia variedad para que puedas encontrar piezas hermosas que se adapten perfectamente a tus necesidades. Nos alegra saber que has encontrado una gran selección en nuestra boutique. Ashley es una parte invaluable de nuestro equipo y nos enorgullece saber que su dedicación al servicio al cliente ha marcado la diferencia para ti. Su compromiso con la satisfacción del cliente es incomparable, y estamos encantados de que hayas recibido un servicio excepcional a través de ella. Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte en todo lo que necesites. ¡Gracias de nuevo por elegir Shewin y por confiar en nosotros para tus necesidades de compras en línea! Esperamos seguir siendo parte de tu experiencia de compra en el futuro. ¡Que tengas un día maravilloso y lleno de éxitos! Atentamente, Shewin
I downloaded this app because I thought the clothing and cups were ADORABLE, but come to find out the app crashed and doesn't work. I spent HOURS importing items just for it to crash the next day and I lost everything. Very frustrating. I thought I had finally found our #1 dropshipping app!
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