BAMRetailco review for ShineOn: Print On Demand

1 / 5

May 15, 2023

I’m disappointed. They shouldn’t offer 2 day priority shipping if it’s not guaranteed and they don’t offer refunds. I understand no refund or return on the product but if i paid extra for a service i expect it or a refund because it’s not my fault and they get to pocket extra money. Let’s see if the product meets our standards atleast. I’ll be using a different vendor from now on.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for sharing your review, we know that Mother's Day is a crazy time of year for Merchants so we're sorry you had this experience! It does look like our Support Team reached out to you and offered a refund on the shipping fee. Please reach out to Support at help.shineon.com to claim that refund and let us know if there's anything else we can do to help this one star turn into a 5 star. We are thankful to have you as part of the ShineOn Print-on-Demand family!

ShineOn: Print On Demand for Shopify
ShineOn: Print On Demand
4.6 star
1,729 reviews

ShineOn: Print On Demand

Developer
Shopify App Store