ShineOn: Print On Demand
The reviews for the Shopify App are mostly positive, highlighting the ease of use, high-quality products, excellent customer service, and support provided by ShineOn. Users appreciate the seamless integration with Shopify, the variety of products available, and the ability to create personalized items. The platform's API functionality is praised for enabling efficient product management and order fulfillment. However, some users have faced challenges with product imports, variant additions, and occasional delays in support responses. Overall, ShineOn is recommended for its user-friendly interface, quality products, and strong support system.
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I’ve been using ShineOn for years and unfortunately the service and support have become increasingly unreliable. The biggest problem is when something actually goes wrong. Urgent issues often require 4-5+ escalations and repeated follow-ups just to get a concrete answer. We’ve dealt with delayed/lost shipments, failed deliveries, customer disputes, and orders approaching marketplace deadlines, yet support frequently responds with apologies and “still under review” instead of solutions. Simple requests are usually handled, but when your business genuinely depends on their support, getting someone to take ownership of an issue has become extremely difficult. After years of doing business with ShineOn, it’s extremely disappointing to see the service reach this point. I really hope they improve their support, logistics communication, and accountability
Cant seem to get passed the terms of service page. Clicked all the blue links, no X no close button, no agree button. DELETED
I have been waiting for answers since March, had my store set up by them only to find out I can't do a darn thing with it. Waste of time and money
Great opportunity to turn a cash flow without touching the products.
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