ShineOn: Print On Demand
ShineOn: Print On Demand
Rating
4.5
feedback
472
chart
#415
All reviews
Review RSS Feed
Oct. 7, 2025
There are many problems with the name necklaces. If you try to personalize to show a "from" or "to" input box, then the name for the pendant does not show. Therefore the only thing that can be personalized is the "Pendant" but not the card. The variant selectors are not working. If you delete a variant it cannot be added back in. You have to start all over again. I just think that for such a big company, you can do better with the designing part of the process.
Hi there, thanks so much for taking the time to share this feedback! In rare cases, browser settings or cached data can temporarily prevent fields from appearing during setup, and it looks like that may have been what happened here. Our team has confirmed that the multi-input feature for name necklaces is working as expected, and we hope Support was able to walk you through getting everything up and running on your store. If everything is working smoothly now, we’d truly appreciate an updated review. Your experience helps us keep improving.
March 25, 2025
First, let me say that my customers' experience with the woven blankets have been very positive - great job! However, the way in which I have to order a sample of items is very cumbersome. It's not as seemless as other apps where I can choose to order a sample without a problem. I haven't used ShineOn that much, but plan to do so, and can provide additional feedback later.
Dec. 4, 2024
The app is glitching. When uploading artwork such as posters I have encountered it will not load product preview images.. I have to try it a few times to get images loading and sometimes not all options appear. I also do not like the image quality at all. My posters look grainy and not vibrant especially when you zoom in preview on my website. I think something is wrong on your end. I followed all requirements for images.
Thank you for sharing your experience, and we’re sorry to hear about the challenges you’re facing. We understand how important high-quality previews are for showcasing your work, and the glitches you're describing are definitely not the experience we want for our merchants. It sounds like there may be technical issues with the app. Our team would love to help troubleshoot the product preview issues and ensure your artwork displays as it should. If you haven’t already, please reach out to our support team with details about the image quality and any examples you can share—they’ll work to resolve this for you. Thank you for your patience and for bringing this to our attention! -ShineOn Team
July 28, 2024
Not bad but their website is horrendous to design in. Product image rendering is good but that's about it, though it gets VERY slow when you want to select more images. You cannot edit product designs even if there are no orders against them. Have a small mistake in something? You have to do it all over again. Tedious and manual to customize things. It's obvious they didn't spend a lot of time on the user experience for sellers/designers trying to get products ready. Product personalization lines have to be fiddled around with for each and every product as well. Some product templates will not show your customized description and you have to use their templates for personalizations though there's no way to set that as a default so you have to manually edit the selection each time for each product you want on your store. Bugs with product upsells, you'll have different sets of products (sometimes the same one more than once) for no rhyme or reason. Hoping this is all worth it.
Thank you for sharing your detailed feedback with us. We’re sorry to hear about the difficulties you’ve encountered with our website and design process. Your insights are invaluable as they help us identify areas where we need to improve. We understand how frustrating it can be to deal with slow performance and the inability to edit product designs, as well as the challenges with product personalization and upsells. Our team is continuously working on enhancing the user experience, and we’ll certainly take your comments into account to make our platform more intuitive and efficient for sellers and designers. If you have any specific issues or need assistance in the meantime, please don't hesitate to reach out. We're here to help and support you in any way we can. Thank you for your feedback! -ShineOn Team
July 23, 2024
I am new and still learning
Store
My Store
Using app
6 days
Welcome to ShineOn! We're excited to have you with us as you start your print-on-demand journey. Being new and learning can be an exciting experience, and we’re here to support you every step of the way. Make sure to explore our resources and guides designed to help you succeed. If you have any questions or need assistance, our team is always ready to help. Keep shining and happy selling!
June 30, 2024
I made three products out of the same item, and all of them are shown as ready for ordering except one. They are literally all the same thing with one word changed lol
We appreciate you bringing this to our attention! Our Support team can help! Please reach out to our live chat at help.shineon.com. Thank you for your patience!
June 8, 2024
its so slow on the upload
Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing. Our team is constantly working to improve our platform, and we'll look into this issue right away. If there's anything else we can assist you with, please let us know. We're here to help!
May 22, 2024
Im still trying to figure it out.
Thanks for sharing. If you need any help or have questions, feel free to reach out to our support team. We're here to assist you!
April 26, 2024
March 24, 2024
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
March 9, 2024
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost! I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
Feb. 20, 2024
overall good app, but it is really difficult to know for sure waht product are made in Europ, if Europ is your market, brace your self to know what product are avalaible there :/
Using app
Almost 2 years
Total reviews
7
Average rating
4.4
Jan. 6, 2024
Lots of the new updates really messed up my store settings somehow and the menu on left to check orders and products is difficult to maneuver, it's a bit too small.
May 21, 2024
The app is well put together, good and fast support, a good and very active community. Many innovations and possibilities. BUT since Feb. 2024 they simply closed the facility in the EU for weeks. It has now finally opened again. They moved from Amsterdam to somewhere in Germany. Since then the delivery time has actually gone UP. The promised improvement remains. Previously, deliveries to Belgium and the Netherlands were within 4-5 working days. Now 6-10 business days. It's 2024, this is taking way too long.