ShineOn: Print On Demand
ShineOn: Print On Demand
Rating
4.6
feedback
1,727
chart
#189
All reviews
Rating Breakdown
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Nov. 10, 2024
Every product I added to my site has no notation that it's out of stock. but when I look at it on my website, every single one says Out of Stock. How can items that are to be personalized all be out of stock. Also a video or 2 to watch on how to use your site would be helpful as opposed to a bunch of posts to read
Thank you for bringing this to our attention, and we’re sorry for any confusion caused by the “Out of Stock” display on your site. Please reach out to our support team so we can investigate this right away and help you get everything running smoothly. We also appreciate your feedback about the video tutorials—adding more video resources is a great idea, and we’re working on creating more content to make getting started even easier. Thank you for your feedback! -ShineOn Team
July 14, 2024
not comments
If you have any thoughts or suggestions in the future, we're always here to listen. Wishing you all the success!
June 29, 2024
At this moment since you guys are so pushy to MAKE people leave a review before even actually testing, seeing or buying the first product, I have to give 2 stars because I don't know enough about the app to make a solid review, but your trying to force a review, so that's one issue my other issue is that I created a product from your company that said it was in stock however on my page it says out of stock. I've contacted support and have not received an answer so as far as I'm concerned this site/app/company is either a scam or a dud if I have to base my review on what I know about this company so far
Hi there, Thank you for leaving us feedback! By clicking the "X" in the right corner of the review banner, that will take it off your dashboard. As for the OOS message, your inventory counts are kept on the app and not through your Shopify. Our Support chat is very fast (answering your questions in real time 7 days a week) and our ticket response time is less than 1 day so please check your spam for messages from our team. Hope this helps, Wishing you all the success!
May 23, 2024
When I', creating a design and need to change it, the app freezes/spins and I have to exit out completely, losing all of my progress.
Nov. 25, 2023
The app itself is great, but really High base cost, and they will not refund you for any reason once you paid for your orders.
Nov. 22, 2023
i cant figure out how to add products to my Shopify store. it should not be so hard to figure out.
Sept. 25, 2023
I was really disappointed when I saw there options was very limited I was under the impression that there would be a lot more options to choose from
Feb. 5, 2024
New to Shine On.10/1/23 . I am having a hard time connecting you your page to set up design cards. Requesting help. Updating note to Shine-On 2/5/24 Still having issues bring product over to my store. One in particular the Acrylic Plaques can get them to port over to my website/store. Requesting heplp to no avail.
March 21, 2023
The app itself is good. But i've had a bug issue for months and cant fulfill orders. The side won't connect to my store anymore so now i'm trying to delete my account and reinstall. Wish me luck! More to follow.
Thank you for sharing your feedback with us! We're sorry to hear that you've had some difficulties and we see that you submitted your first Support ticket about this issue late last night. It looks like your app connection was broken via Shopify and our team has reached out to you with a solution. For future issues, please do not hesitate to reach out to our Support at help.shineon.com as soon as you see a problem. Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! :)
March 14, 2023
I was amazed by the videos of sellers making huge profits with Shineon and i followed their channel and I can say that they're doing a great job honestly and they have a great sellers community, but when I installed their app and started designing and publishing products one month ago there was a real annoying huge issue about the "currency" setting in their app while it is set to USD by default in my Shineon account but when processing new product the price is always shown in my local currency which was confusing a lot beside that they said in their guide that the app automatically catch the shopify store currency and convert the prices by auto but that never happened which always causes to show wrong and non converted prices on my store, I did everything deleting uninstalling reinstalling publishing and again the issue still persists, contacted their live support chat by the way the support was kindly great and rapid and they said they're working to solve the issue and for a whole month after awaiting and contacting them several times nothing has been solved and the currency issue still persists, for anyone is not from USA or Europe be careful you should test everything before launching your store, for now im still waiting and i will uptade my review when they reply with updates.