Distinctive Gifts review for ShineOn: Print On Demand
July 28, 2024
Not bad but their website is horrendous to design in. Product image rendering is good but that's about it, though it gets VERY slow when you want to select more images. You cannot edit product designs even if there are no orders against them. Have a small mistake in something? You have to do it all over again. Tedious and manual to customize things. It's obvious they didn't spend a lot of time on the user experience for sellers/designers trying to get products ready. Product personalization lines have to be fiddled around with for each and every product as well. Some product templates will not show your customized description and you have to use their templates for personalizations though there's no way to set that as a default so you have to manually edit the selection each time for each product you want on your store. Bugs with product upsells, you'll have different sets of products (sometimes the same one more than once) for no rhyme or reason. Hoping this is all worth it.
Thank you for sharing your detailed feedback with us. We’re sorry to hear about the difficulties you’ve encountered with our website and design process. Your insights are invaluable as they help us identify areas where we need to improve. We understand how frustrating it can be to deal with slow performance and the inability to edit product designs, as well as the challenges with product personalization and upsells. Our team is continuously working on enhancing the user experience, and we’ll certainly take your comments into account to make our platform more intuitive and efficient for sellers and designers. If you have any specific issues or need assistance in the meantime, please don't hesitate to reach out. We're here to help and support you in any way we can. Thank you for your feedback! -ShineOn Team
