Junio Doce review for ShineOn: Print On Demand

Dec. 5, 2023

YOU HAVE TO READ THIS. When placing test orders to see how items would reach my customer, there was an error during one order. I contacted customer service, and the representative canceled the wrong item. I lost around an hour trying to resolve this because it seems like the person has to contact 20 people for permission or to get the job done. I placed the first order on November 8th, and the second on November 10th. One of them arrived 25 days later, and the other one has not arrived to date. I ordered an acrylic, and it arrived with defects—the paper adhered to the acrylic is corrugated in two parts. An item with defects would surely have reached a customer! It's unfortunate that I can't upload the photo here. I'm not sure, but having a membership restrict your shipping options seems unfair. If you want Priority shipping, you have to opt for the $77 per month membership ($740 annually). Also, sample orders show up as regular orders in Shopify, counting as a sale. For some reason, Shopify's "cha ching" sound kept glitching for the same order I placed for five consecutive days. Don't waste your time; look for another company.