STTM: Dropshipping & Sourcing for Shopify

STTM: Dropshipping & Sourcing

Leverage The Power of Ecommerce To The Fullest

Rating

4.0

feedback

24

Reviews

chart

#2,285

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    79%
  • More than a year
    4%

Reviews Summary

The reviews for the STTM app are mostly positive, with users praising the excellent customer service, fast shipping, and easy-to-use interface. Many users appreciate the quick responses from the support team and the efficiency in fulfilling orders. The app is described as a great tool for e-commerce, with reliable and transparent service. However, there are a few negative reviews mentioning issues with order processing, delayed shipments, and occasional bugs in the app.

Highlights

Excellent customer service and fast shipping
Easy-to-use interface
Efficient order fulfillment
Issues with order processing and delayed shipments
Occasional bugs in the app

Rating Breakdown

  • 5
    92% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    4% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

May 23, 2023

The lowest price I got for my product, BUT sometimes when you pay cheap prices, you get a cheap service. Only the salesperson answers messages, the support/shipping people don't. You guys had me as a new client, I told you I wanted to try your services, and out of the first 4 orders, 3 orders are a failure ‍♂️. Currently, 16-17 days since the clients ordered and they have yet to receive it.

Using app

18 days

Total reviews

2

Average rating

3.5

3 / 5 Share

March 8, 2023

Let's just say my experience with ship to the moon has been mixed. I placed a order through them and the order was still processing 6 days later, I contacted them through Facebook and they said they would look into it and that someone would be in touch, shortly after the order change to fulfilled and the tracking number was uploaded to my store, almost a week after the order was placed. I told them this and never got a response. According to the tracking number it was created on the 1st, but wasn't uploaded until the 5th. After messaging through the website someone finally responded, but still didn't fully understand my issue. They did ship fairly fast but my experience with customer service has been mixed, one agent seemed responsive but still didn't seem to know how to solve the issue. The app also seem to be buggy at times, with some broken links, and some things not working like they should.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 15, 2022

The service, the people who are working there it is amazing. I am dont have words to describe how happy I am.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

amazing service with great customer support. They make fulfillment very easy and automate almost everything for us!

Store

Anucher

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

STTM helped my business a lot. Sourcing products is fast and easy. The customer support is really top of the line. Really helpful and motivated to help get your business to the next level

Using app

9 months

Total reviews

3

Average rating

5.0

All reviews

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