ShipAid ‑ Order Protection
ShipAid: Boost Revenue & Satisfaction with Order Protection
Rating
5.0
feedback
24
chart
#1,125
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
12%
-
Less than a year
62%
-
More than a year
12%
Reviews Summary
The reviews for the ShipAid app are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses and effective problem resolution. The app is praised for its seamless integration with Shopify and its ability to boost conversion rates and generate revenue. Customers feel more confident in their purchases due to the added shipping protection. However, there was one negative review mentioning issues with unsubscribing from the mailing list and preferring a custom solution for insurance upsells.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 5, 2024
Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!
Aug. 5, 2024
The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.
Feb. 27, 2024
Installed the app just to leave my experience. I've asked the app owner twice to remove from mailing list because I already have a custom insurance upsell coded in where I keep all revenue. Anyone looking to do this I suggest coding in your own solution. There's no reason to give spammy app owners a percentage of your hard earned sales.
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