ShipAid ‑ Shipping Guarantee
ShipAid: Eliminate Order Losses & Convert Extra Revenue
Rating
4.7
feedback
21
chart
#2,801
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
19%
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Less than a year
76%
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More than a year
0%
Reviews Summary
The reviews for the ShipAid app are overwhelmingly positive, highlighting the excellent customer service provided by the team and the app's effectiveness in boosting conversions and revenue generation. Users appreciate the seamless integration with Shopify and the ease of use of the app. The ability to offer hassle-free delivery guarantees and package protection to customers has been a significant benefit for many businesses. Additionally, the responsive and supportive nature of the customer service team has been praised consistently. However, there was one negative review mentioning issues with being on a mailing list and preferring a custom solution instead of using the app's services.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2024
Installed the app just to leave my experience. I've asked the app owner twice to remove from mailing list because I already have a custom insurance upsell coded in where I keep all revenue. Anyone looking to do this I suggest coding in your own solution. There's no reason to give spammy app owners a percentage of your hard earned sales.
Dec. 15, 2023
Really good and fast customer service, above and beyond to help. Thank you guys. great product!
Dec. 8, 2023
ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.
Dec. 7, 2023
Fantastic addition to our store. Boosts conversion by giving both us and our customers the confidence in purchases. The team is also responsive and helpful through every step of the install and operation. Thank you ShipAid!
Using app
22 days
Total reviews
1
Average rating
5.0
Dec. 4, 2023
ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid. Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.
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