SHIPAID ‑ Shipping Guarantee for Shopify

SHIPAID ‑ Shipping Guarantee

Boost Revenue & Customer Satisfaction—Order Guarantee Manager
Rating
4.8
Feedback
24
Reviews
Chart
#3,016
Shopify

All reviews

5 / 5 Share
Jan. 22, 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

Store Using app Total reviews Average rating
BIS About 2 months 2 3.0
Developer Reply

Dear BIS, Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business with shipping loss protection. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact. If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help! Warm regards, The ShipAid Team

5 / 5 Share
Nov. 29, 2022

Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!

Store Using app Total reviews Average rating
Nikki Smith Designs About 2 months 3 4.7
Developer Reply

Dear Nikki Smith Designs, Thank you for your positive review! We're thrilled to hear that ShipAid is helping you with package protection at a reasonable price. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact. If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help! Warm regards, The ShipAid Team

5 / 5 Share
Sept. 14, 2022

Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!

Store Using app Total reviews Average rating
Nordic Catch About 1 month 14 4.0
Developer Reply

Dear Nordic Catch, Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you earn extra bucks and cover replacement costs for lost/damanged orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact. If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help! Warm regards, The ShipAid Team

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