ShipBob Fulfillment for Shopify

ShipBob Fulfillment

ShipBob: Global Fulfillment Solutions & WMS for Brands

Developer
View on App Store

Rating

4.6

feedback

311

Reviews

chart

#603

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    52%
  • More than a year
    38%

Reviews Summary

The reviews for ShipBob are overwhelmingly positive, with users praising the exceptional service provided by the onboarding and support team members such as Manas, Animesh, and Suproteek. Customers highlight the ease of integration with Shopify, the seamless onboarding process, and the helpfulness of the staff in guiding them through setting up their accounts. The app is described as user-friendly, efficient, and reliable, with quick order processing and accurate fulfillment. However, there are a few negative reviews that mention issues with cross-border shipments, overcharging, and delays in resolving problems. Some users also expressed frustration with communication and support from the team.

Highlights

Exceptional service and support from onboarding team members
Ease of integration with Shopify
User-friendly and efficient app
Issues with cross-border shipments and overcharging
Mixed feedback on communication and support

Rating Breakdown

  • 5
    78% (243 ratings)
  • 4
    7% (21 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (6 ratings)
  • 1
    11% (33 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2025

Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!

Store

hōliss

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Animesh did an excellent job onboarding my company BUNNYBLAST Pre-workout to shipbob with my website. Thank you for your quality work Animesh, it made the launch of BUNNYBLAST easy and quick. I'm thankful to have had you help me! Best, Farah Sheikh

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Everything went smooth. Suproteek is very knowledgable on the onboarding and implementation process. We understand everything as easy as possible. No issues at all in terms of communication and instructions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Great app, really helpful and responsive onboarding and support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Manas was extremely helpful. He should really get a promotion or a raise! It was one of the best support experience I had in a long time.

Using app

3 months

Total reviews

3

Average rating

5.0

All reviews

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