All reviews

Rating Breakdown

  • 5
    76% (184 ratings)
  • 4
    8% (19 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (6 ratings)
  • 1
    12% (30 ratings)
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5 / 5 Share

Sept. 20, 2024

Very easy integration with an amazing support staff helped us launch our store seamlessly

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

From start to finish everything has been mostly smooth, the onboarding process was easy and the operating system is easy to use. So far so good!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

good service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Amazing experience! Detailed onboarding, fallowing every step of the process - from integration to going over every step on the dashboard. Support is great as well. People are always there to help you and answer your question. Certainly the best 3PL solution on the market.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great service for starting ecomm business. Very plug and play. Well supported by ShipBob team throughout. Fair pricing.

Store

My Store

Using app

16 days

5 / 5 Share

Sept. 3, 2024

Great experience so far with ShipBob knowing that we are live since a month, specialists are efficent and open to questions. The system is well made I believe. All good so far!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I really liked my onboarding and implementation experience. The friendly staff were easy to work with and made it easier for me to operate.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2024

Working with shipbob and their team has been amazing and seamless. Very responsive and the app works great.

Store

Pax

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

It's been a good experience working with ShipBob. We had a lot of questions and received personalized support. From our sales contact, to our implementation specialist, to the Live Chat support, I've been able to get answers and resolve issues in a relatively quickly timeframe. Thanks ShipBob!

Store

Eenox

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

My onboarding experience with ShipBob has been mostly positive, largely thanks to my onboarding manager, Pramod Bora. From the very beginning, Pramod demonstrated excellent and fast communication, making the process smooth and efficient. Whenever an issue arose, it was resolved promptly, showcasing Pramod's commitment to providing top-notch service. Pramod's explanations were clear and detailed, ensuring that I understood every aspect of the onboarding process. His attention to detail was impressive, catching and addressing potential issues before they became problems. One of the standout aspects of Pramod's service was his extensive knowledge about Shopify. He skillfully navigated and resolved any issues that surfaced, making the integration seamless and stress-free. Overall, my onboarding experience with ShipBob, guided by Pramod Bora, has been excellent. The combination of fast communication, quick issue resolution, thorough explanations, and deep Shopify expertise made for a smooth and successful onboarding process.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Great solution for fulfillment.

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 20, 2024

I know there are a lot of 3PL's to choose from, and we did our due diligence in researching quite a few. We decided to go with Shipbob for 2 main reasons, price and support. Shipbob's pricing is simple, straight forward and there are no hidden costs. But what really drew us to Shipbob was the communication. We had several calls to Richie Miller before pulling the trigger, but once we did Pramod Bora became our support point person and he has been very helpful, communicative and quick to respond to any correspondence. Wish I could give Shipbob more than 5 stars!!

Store

MAMU

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 16, 2024

Top notch. Happy with the implementation procedures.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

The process to move my e-commerce operations to ShipBob was far easier than I thought it would be. The onboarding was pretty straight forward, and the dashboard is extremely user friendly. Their platform updates immediately, I was really surprised and impressed with how fast it updates and syncs with whatever ecommerce host you use, we're on Shopify and it's a seamless integration. The SB team designated to get me onboarded has been absolutely fantastic, Pramod is so knowledgeable and helpful he's really made the transition pretty seamless. I can't recommend ShipBob enough. To anyone who's even considering moving to a 3PL, just do it, sky is the limit and they're here to help get you there.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Logistics are hard, but we have had a great experience with Shipbob. They have been very responsive to our unique needs, the software works great, and the Shopify integration has been seamless. What's more, there have been (and will be) some bumps in the road, but their customer service has been responsive and found a way to resolve issues quickly. I think they are a great company!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Shipbob is far easier to connect than other fulfillment services i have tried, and they are allways quick with support if you have trouble. Its the most user friendly fulfillment partner you can choose in my opinion. I need to mention a special thanks to our integration specialist Malika Paul, who were amazing to work with!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

so far so good.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

Easy and communicative!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Pramod has been fantastic and the integration with Shopify has been seamless! We are very happy with our choice to fulfill with ShipBob.

Store

Kaizen

Using app

20 days

Total reviews

11

Average rating

5.0