Komuso Design review for ShipBob Fulfillment

Dec. 21, 2022

Shipbob has been able to offer great solutions to our needs from a 3PL. We were nervous about the change but now we don't look back! Installation of the App was extremely easy and we had someone help us onboard who was there whenever we needed, so it made the process far from intimidating. When it comes to speed and reliability of order ingestion, the process is fairly straight forward and easy. If you have inventory ready, the process is seamless. I would say the only hiccup is with Amazon FBA orders but Shipbob is always willing to help. Overall when it comes to tracking upload speed, communication of order progress, and speed ShipBob has been a great partner. As with any 3PL there will always be some issues, it's the nature of the business, but it's good to know that we can rely on ShipBob's technical support team to get things figured out.