Authen Running review for ShipBob Fulfillment

Oct. 16, 2023

Ease of installation - They make it very simple with endless resources and very clear links and on top of that they have a dedicated manager to your account that helps you out of any sticky situation Speed and reliability of order ingestion - This works really well, the only thing that needs to be upgrades is the manual process of WRO which is the box configurations. You have to manually mount each box content. This should be part of a spreadsheet. Tracking upload speed - This happens quickly from the tests we have done Technical support / outages - The manager Aravinhtan has been very responsive and in helping us Also, as a next step I would ask them to integrate more with Gorgias to allow us to create return labels without having to go into shipbbob