Amazon MCF by WebBee
Preferred Shopify App for Amazon Fulfillment/Amazon MCF
Rating
4.9
feedback
310
chart
#194
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
49%
-
More than a year
26%
Reviews Summary
The reviews for the Amazon MCF by Webbee app are mixed, with a range of experiences shared by users. While some users praise the app for its excellent customer support, user-friendly interface, and seamless integration between Shopify and Amazon MCF, others express frustration with issues such as tracking number uploads, SKU mapping problems, and lackluster management responsiveness. Positive themes include exceptional customer service, ease of use, and efficient order fulfillment, while negative themes revolve around technical issues and unaddressed concerns by the app's management.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 17, 2024
Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!
May 18, 2024
I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.
April 23, 2024
All the functionality you need to use MCF with Shopify - amazing customer support :)
Hello Thank you so much for your kind words! We're delighted to hear that our app provides all the functionality you need to use MCF with Shopify and that our customer support has been amazing. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more