Amazon MCF by WebBee

We have used this app for a while now, seamless integration of the orders between shopify and MCF. Customer service support is spot on, very helpful and supportive...always helpful Would definitely recommend this app

Ajeet in Webbee team is super helpful and really patient to configure all the settings for us! We will recommend this app to other merchants who need similar solution.

The app is beginner friendly and they have very helpful supports that can actually assist you when you need help.

Works great. Once setup it runs smoothly and syncs tracking codes and inventory for me without having to think about it.

The app is very easy to use and the customer support is top notch! Customer support like this is impossible to find these days. I recommend this app to everyone!

There are a few language issues in the app, things that I have to think twice about but the support documentation is really good (now) and the chat support is very quick and helpful. Manish has helped me a couple of times via chat and it's been very good. We've tried two other apps/service providers and this one is by FAR the best and most robust app for syncing MCF and Shopify. A few of my observations -You can turn off "auto-fulfillment" and manually send each order to Amazon MCF after reviewing the order if you'd like. This is very good. The button to send it to Amazon says "re-submit" which is one of the language oddities, but once you get over that, it works flawlessly. -Your Shopify order numbers are passed to Amazon. This seems obvious, but ShipStation DOESN'T do this which is infuriating. WebBee does this and it's absolutely wonderful. -One click to view the same order in Seller Central, or on Shopify. This makes customer assistance SO fast. -Shopify Tags on the order as it processes through Amazon fulfillment are hugely helpful. It allows you to see right inside the Shopify order page where each order is in Amazon (Processing, Planning, Shipping, etc.). -MAPPING SKUs between Shopify and Amazon. I cannot overemphasize how important this is, and WebBee allows this. The other Shopify app DOESN'T! With the competition, if your SKUs don't match between Shopify and Amazon, you must change them in Shopify. That's absolutely ridiculous and oftentimes impossible to do because of other logistical issues. WebBee understands this and ALLOWS MAPPING OF SKUs. This alone is one of the reasons we came back to them. -We tried them about 6 months ago and we had issues with customers not being shown live shipping rates reliably. Sometimes they were simply not shown any rates. Support documentation wasn't great at that time either. I'm not sure if those live issues are 100% solved, and it may be an Amazon issue, but we just created a "Default" Free shipping rate in Shopify that shows alongside the live rates. This works because everything ships free on our site. So now we can be 100% certain that every single customer is at least shown the "Default" free shipping rate. -Mapping Shopify shipping rates to Amazon rates is also possible with this app. So our "Default" rate just maps to Amazon Standard. I'm rambling on here, but at the end of the day we're quite happy with WebBee and they are obviously improving as they go. We tried them 6 months ago, switched to using ShipStation's Amazon integration, and have now come back to WebBee. Chat support and support documentation are MUCH better this time around. Good job Manish and WebBee!

Excellent app for connecting your Shopify account to Amazon. The inventory is synchronized automatically, and orders are automatically fulfilled.

The customer service with this app is phenomenal. If you have an issue, someone is available to jump on a zoom with you within 5-15 minutes and solve this issue with you on a share screen. I feel very supported and comfortable using this app for such an important part of my business.

Very responsive supports. Great job and keep it up! Will definatly be our first choice for consideration on other apps we might need.

Awesome App - Been using it for 3 years and makes the fulfillment of our Shopify orders 100x easier!

They have been very helpful, delighted with the service they provide. I recommend it 100% the application works very well.

We're utilizing Amazon MCF - WebBee to replace traditional warehouse fulfilment and have loved how it works so far! Onboarding was simple as was connecting with WebBee's support to help walk me though configuration. I recommend this app to anyone looking to utilize Amazon to fulfill orders.

I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.

We've been using this app to sync our Amazon inventory for over 9 months. It's a fast working app. The best part is their excellent customer support. Super responsive and helpful, there is always somebody there to help walk us through issues with orders and product syncs. Thank you WebBee!

I've had a couple issues but their CS has always been on top and always solved each of our concerns. I would definitely recommend.

We have used the WebBee app for two shopify stores and it is so easy to set up. Just 20 min with customer service and its done. Will recommend to all my clients!

I recommend this app. We use it to connect our Shopify listings to our Amazon listings. It works really well and has a lot of options to configure. It also has geographical location options to show your products to the customers in the countries you ship to, and where you have inventory available. It has increased our sales worldwide. Their customer service is active and resolves all our doubts. We had a video call with them to work on new features and set up our store. Their answer time is really fast and professional.

I used this app to connect my shopify store fulfillment with Amazon fulfillment. The app was easy to use and when I needed some extra support, the support staff were readily available, super helpful and patient with all of my many requests. Seamless service and app. Highly recommend!

Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.

This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! They have been nothing but helpful with any issue or setup queries 100% recommend this app.