Amazon MCF by WebBee
Preferred Shopify App for Amazon Fulfillment/Amazon MCF
Rating
4.9
feedback
311
chart
#587
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
17%
-
Less than a year
49%
-
More than a year
26%
Reviews Summary
The WebBee app has received overwhelmingly positive reviews for its efficiency, ease of setup, and exceptional customer support. Users have praised the app for its ability to streamline operations between Shopify and Amazon MCF, automate order fulfillment, and provide valuable features at a reasonable price. The support team, particularly individuals like Shivam and Manish, has been highlighted for their knowledge, responsiveness, and willingness to go above and beyond to assist users. However, there have been a few negative reviews mentioning issues such as SKU mapping problems, tracking number upload failures, and occasional rejected orders. Some users also noted that certain functions, setup processes, and user interface elements could be improved for better usability and clarity.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 8, 2024
Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!
June 17, 2024
Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!
May 18, 2024
I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.
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