All reviews

Rating Breakdown

  • 5
    91% (290 ratings)
  • 4
    4% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 99% (314)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2024

Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Merci beaucoup pour vos commentaires positifs ! Nous sommes ravis d'apprendre que notre service client vous a satisfait. Malik est un membre précieux de notre équipe, et nous sommes heureux qu'il ait pu vous aider efficacement lors de votre appel Zoom. N'hésitez pas à nous contacter si vous avez besoin de plus d'assistance.

5 / 5 Share

May 17, 2024

Excellent and swift support!

Store

No Cow

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Thank you for your kind words! We're delighted to hear that you found our support excellent and swift. Your satisfaction is our top priority, and we're always here to help whenever you need us.

5 / 5 Share

April 23, 2024

All the functionality you need to use MCF with Shopify - amazing customer support :)

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Thank you so much for your kind words! We're delighted to hear that our app provides all the functionality you need to use MCF with Shopify and that our customer support has been amazing. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.

5 / 5 Share

April 16, 2024

definitely excellent support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you! We're delighted to hear that you found our support excellent. Providing top-notch assistance to our customers is always our priority. If you ever need anything else, feel free to reach out. We're here to help!

5 / 5 Share

April 12, 2024

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello That's wonderful to hear! Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help anytime!

5 / 5 Share

April 10, 2024

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

Store

JOYRIDE

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello Thank you so much for the kind words! It was a pleasure assisting you with your WebBee app. I'm thrilled to hear that Shivam was able to quickly resolve your issue and ensure everything is working smoothly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

5 / 5 Share

March 21, 2024

Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.

Store

ZenBlok

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello We are thrilled to hear about your positive experience with our app and support team! Providing solid technical help and ensuring a user-friendly experience are core principles for us, and we are glad to know that you found the integration process smooth and the app helpful for your needs. Our team is always here to assist with any additional integration steps or questions you may have, and we are committed to ensuring your success with our platform. Thank you for choosing our app, and please feel free to reach out if you need further assistance or have any feedback to share.

5 / 5 Share

March 21, 2024

Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a positive experience with our app and support team. Ensuring that our users have a seamless experience with setting up integrations and resolving any issues promptly is a top priority for us. Your feedback motivates us to continue providing excellent service and support. If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future!

5 / 5 Share

March 20, 2024

love this app makes selling on bot shopify and amazon super easy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello We are delighted to hear that you love our app! Making selling on platforms like Shopify and Amazon easier for our users is one of our primary goals, and your positive feedback reinforces our efforts. If there are any specific features or improvements you would like to see in the future, please let us know. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!

5 / 5 Share

March 20, 2024

The app works well and is easy to set up.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Thank you for your positive feedback on the app! We are thrilled to hear that you found it easy to set up and that it is working well for you. Your testimonial is greatly appreciated, and we value your experience with our product. If you have any further feedback or suggestions, please feel free to share them with us. We are committed to continually improving our app to meet the needs of our users. Thank you for choosing us!

5 / 5 Share

March 19, 2024

The support associate was very knowledgeable, experienced and polite. He was very fast in fixing the problem while explaining what he is doing and what should be the result. It's a very high support level. I wish Amazon's support team would reach 80% of this service

Store

MGSPORT

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you so much for your generous feedback regarding our support associate! We are thrilled to hear that you had a positive experience and that our associate was able to assist you effectively. We take pride in having a knowledgeable, experienced, and polite support team that is dedicated to providing excellent service to our customers. It's wonderful to hear that our associate not only resolved your issue promptly but also took the time to explain the process and expected outcomes clearly.

5 / 5 Share

March 13, 2024

The app is very nice and allows you to create product bundles even though they are not listings on Amazon. The support is also great and very fast. They connect with you right away and remote in if needed.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello We are also thrilled that you had a great experience with our support team. Providing fast and effective support is one of our top priorities, and we are glad to hear that our team connected with you promptly and provided assistance, including remote sessions when needed. Your satisfaction is very important to us, and we are committed to ensuring that you have a great experience using our app. If you ever need further assistance or have any questions, please feel free to reach out to us. We're always here to help!

5 / 5 Share

March 11, 2024

Fast and helpful customer services! this is always to key for small businesses! thank you!

Store

Drymile

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear that you found our customer services fast and helpful! Your kind words mean a lot to us, and we greatly appreciate your feedback. At WebBee Global, we understand the importance of efficient support, especially for small businesses like yours. We are dedicated to providing excellent service to all our customers, and we're glad to know that our efforts have made a positive impact on your experience. Thank you once again for choosing us and taking the time to share your feedback. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

5 / 5 Share

March 11, 2024

Onboarding meeting was great with Shivam. We were able to set-up my account and executed a test sale in less than 15 mins. I am starting to like this app and their support now.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Thank you so much for your kind words and positive testimonial! It was a pleasure working with you, and I'm thrilled to hear that you had a great experience. Your feedback means a lot to us and serves as motivation to continue delivering excellent service and support to all our clients. We are committed to ensuring your satisfaction and success with our products/services. If you ever need any further assistance or have additional feedback to share, please don't hesitate to reach out. We're here to help! Thanks again for choosing us and for taking the time to provide such valuable feedback.

5 / 5 Share

Feb. 27, 2024

This app is the best of the best. Something that Amazon can't do, this WebBee app has done. We've been using it for the past three months, and it has all the functionalities that we need. The best part is how quickly they respond to your chat. They take less than one minute to reply and will send you a quick Zoom link to help you get things set up correctly or answer any questions you may have. The price is very reasonable, and customer service is top-notch. With all the features, a reasonable price, and excellent customer service, you can't ask for more. It has everything you need to have your Shopify order automatically fulfilled by Amazon. Cheers!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello It's fantastic to hear that you've had such a positive experience with the WebBee app! Having all the necessary functionalities along with top-notch customer service can truly make a significant difference in your business operations. The quick response time and willingness to provide assistance, whether through chat or Zoom, demonstrate a commitment to ensuring a smooth experience for users like yourself. Combine that with a reasonable price point, and it sounds like you've found a winning solution for automatically fulfilling Shopify orders through Amazon. Thank you for sharing your feedback, and if you ever need further assistance or have any questions, don't hesitate to reach out. Cheers to your continued success with the WebBee app!

5 / 5 Share

Feb. 22, 2024

WebBee is hands down one of the best apps that we currently use! The staff is always willing to help and extremely supportive to get what we need to get done.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that you consider WebBee one of the best apps you currently use! Having a supportive and responsive staff can greatly enhance the value of any app, ensuring that your needs are met efficiently and effectively. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with WebBee as smooth and productive as possible!

5 / 5 Share

Feb. 22, 2024

Support team is awesome.

Store

Cubo AI

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's fantastic to hear that you had a positive experience with the support team! Having an awesome support team can truly make all the difference in providing a smooth and enjoyable user experience. If you have any more feedback or need further assistance, feel free to reach out. We're here to help!

5 / 5 Share

Feb. 21, 2024

This is app is very helpful to ship with amazon fulfillment. The team is very helpful with answering questions and helping with setting up.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that you find the app helpful for shipping with Amazon fulfillment. Having a supportive team to assist with questions and setting up can make a significant difference in the user experience. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to help!

5 / 5 Share

Feb. 21, 2024

very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello We are glad you found the assistance helpful! If you have any more questions or need further assistance, feel free to ask. We are here to help!

5 / 5 Share

Feb. 21, 2024

We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello Thank you for sharing your experience with the app. It's great to hear that Shivam was able to assist you effectively in resolving the issues you encountered with the settings and SKU mismatches. It's also good to know that despite occasional rejected orders due to stock issues, the overall experience with the app has been fairly seamless for you. Your recommendation to consider utilizing a specialist for setting up the settings and ensuring consistency with SKUs and UPCs is valuable advice for others who may be considering using the app. It's important to invest in such services to ensure smooth operations and maximize the benefits of utilizing Amazon as a third-party logistics provider. We appreciate your recommendation and are glad to hear that you plan to continue using the app. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.