Shipday : Delivery + Pickup
Offer local delivery with your own fleet or 3rd party...
Rating
2.9
feedback
8
chart
#2,376
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
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Less than a day
0%
-
Less than a month
25%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
Shipday has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ease of use, exceptional support, improved dispatching experience, user-friendly interface appreciated by drivers, tracking capabilities loved by customers, tracking promotion feature, instant review functionality for quick responses, and excellent customer service. Users have also praised Shipday for being a great out-of-the-box delivery solution, intuitive design, seamless integration with Shopify, and responsive support. On the other hand, negative reviews mention issues with the app not working with other languages, redirecting to the cart on the original language at checkout, and disgusting support. There are also complaints about dishonest practices by the sales team, including resetting accounts daily to push for paid plans, wiping data, changing app language to sabotage user experience, and using pressure tactics. Users have warned about the possibility of disruption to operations without notice or explanation.
Highlights
Review RSS Feed
All reviews
Feb. 2, 2026
Shipday is extremely easy to use, and the support provided is exceptional if any issues arise. It has significantly improved my day-to-day dispatching experience. My drivers appreciate the user-friendly interface, and my customers love the tracking capabilities. I am particularly fond of the tracking promotion feature and the instant review functionality, which allows for quick responses and excellent customer service. Shipday is truly my go-to solution.
Jan. 30, 2026
Don't work with other languages. When I click checkout it just redirect to the cart on original language. Disgusting support. Always not working properly. I've lost 9 order because of them
May 12, 2025
Dishonest practices – app sabotaged by Shipday sales team I started using Shipday because the app works really well technically. I haven’t even reached the usage limits of the free version, yet the sales team keeps resetting my account daily to push me into upgrading to a paid plan. Things escalated when they wiped all my data and changed the app language to Turkish, which was clearly done to sabotage my experience. Even worse, this sabotage seems to be linked directly to specific individuals from their team using the numbers +57 302 277 7702 and +57 301 876 1562. Instead of offering professional support, they use pressure tactics and tamper with user accounts, which is unacceptable and unethical. Final thoughts: While the app itself is functional, the experience is completely ruined by dishonest and possibly malicious actions from their sales representatives. If you're relying on Shipday for your business, be extremely careful—they can disrupt your operations without notice or explanation.
Oct. 19, 2023
Phenomenal product. Great out of the box delivery solution for both local businesses and delivery companies. Extremely intuitive design, seamless integration with Shopify. Responsive support.
Dec. 4, 2022
This app is very helpful for those who engage their own delivery drivers. It will help improve communication with customers. Highly recommended!
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