Shipday Local Delivery App
Offer local delivery with your own fleet or 3rd party...
Rating
4.1
feedback
11
chart
#1,081
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
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Less than a day
0%
-
Less than a month
9%
-
Less than a year
73%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting its user-friendly interface, seamless integration with Shopify, and responsive customer support. Users appreciate the ease of installation and the app's ability to improve communication with customers, especially for businesses with their own delivery drivers. However, there are a few negative reviews mentioning issues with the app not working out of the box and lack of responsiveness from the support team, leading to frustration and wasted time for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 19, 2023
Phenomenal product. Great out of the box delivery solution for both local businesses and delivery companies. Extremely intuitive design, seamless integration with Shopify. Responsive support.
Oct. 5, 2023
The team is lovely and they mean well, but the app is not at the level. I couldn't rely on its solutions for my business. All it did was causing more issues.
Hi There, we really tried to help you over the phone and explained the issue. So, we are sorry to see this feedback. The issue was not due to any technical problem with the App, but a wrong settings for the intended use. You had set up auto-dispatch to 3rd party delivery services on the app, but when you cancel an order, you didn't mark it as failed/delivered. And the order got reassigned automatically to 3rd party services again. We helped you over the phone to fix it. Although your experience is unexpected but it is not due to any technical reliability issue of our App.
April 28, 2023
By submitting a review, you agree to our Terms of Service It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Dec. 4, 2022
This app is very helpful for those who engage their own delivery drivers. It will help improve communication with customers. Highly recommended!
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