Shipday : Delivery + Pickup
Offer local delivery with your own fleet or 3rd party...
Rating
2.0
feedback
7
chart
#2,304
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App, Shipday, are mixed with both positive and negative feedback. On the positive side, users appreciate the app's functionality, ease of use, and its ability to improve communication with customers. The app is praised for its out-of-the-box delivery solutions, seamless integration with Shopify, and responsive support. Users have also mentioned that the app has helped them retain customers and enhance their local delivery services. However, on the negative side, there are complaints about dishonest practices and unprofessional behavior from the Shipday sales team. Users have reported instances of account resetting, data wiping, and language changes done to push them into upgrading to a paid plan. Some users feel that the sales representatives use pressure tactics and tamper with user accounts, leading to a disrupted experience. Overall, while the app itself is functional and beneficial, the negative experiences with the sales team have tainted the overall user experience.
Highlights
Review RSS Feed
All reviews
June 18, 2025
They lied, blamed me, and kept the money. I regret ever installing this. Their support “couldn’t find” a conversation I literally had with their own agent. Untrustworthy and unprofessional. Don’t use this app.
May 12, 2025
Dishonest practices – app sabotaged by Shipday sales team I started using Shipday because the app works really well technically. I haven’t even reached the usage limits of the free version, yet the sales team keeps resetting my account daily to push me into upgrading to a paid plan. Things escalated when they wiped all my data and changed the app language to Turkish, which was clearly done to sabotage my experience. Even worse, this sabotage seems to be linked directly to specific individuals from their team using the numbers +57 302 277 7702 and +57 301 876 1562. Instead of offering professional support, they use pressure tactics and tamper with user accounts, which is unacceptable and unethical. Final thoughts: While the app itself is functional, the experience is completely ruined by dishonest and possibly malicious actions from their sales representatives. If you're relying on Shipday for your business, be extremely careful—they can disrupt your operations without notice or explanation.
Oct. 19, 2023
Phenomenal product. Great out of the box delivery solution for both local businesses and delivery companies. Extremely intuitive design, seamless integration with Shopify. Responsive support.
Dec. 4, 2022
This app is very helpful for those who engage their own delivery drivers. It will help improve communication with customers. Highly recommended!
Dec. 26, 2020
Thank you for fixing my issue with the tracking email. App is working good and support has helped me greatly!
Hi, we are extremely sorry that you are facing troubles. Can you please reach out to us from your Shipday account email at [email protected] with the subject line "Shopify Support"? We searched for your message but could not find it. We are eagerly waiting for your message and can you please elaborate the issue you are facing? Thanks.
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