All reviews

Rating Breakdown

  • 5
    95% (100 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2024

This app helps us to resolve the issue where Shopify was charging delivery rates per location, so the customer was being charged more than once if they ordered items from more than one location. This app allows you to set up rules to hide/show rates when needed depending on the collection/product. Sid has been really helpful when we've had some hiccups along the way and he was really helpful with the original set up.

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great great support !

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Easy to use and fast support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Perfect App, it has helped us very much! Also can't ask for a better customer support! They have helped us every step of the way!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Working with Sid is the best. They try to help in the chat and once it’s clearly to much for me to handle they are willing to do a video chat. I was able to schedule online and in a couples days I was online with Sid. This is my second experience with them helping virtually and they’re the best. Sid knows all the answers and is super quick at resolving them. I highly recommend the app and Sid if you can request him!

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great support and the app works perfectly. Thanks.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 26, 2023

Excellent quick service.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 22, 2023

Excellent app, extremely fast support. Woukd recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

App is easy to use with lots of features. Support respond instantly and are very helpful, they sent support request straight away and solved my shipping issue within a couple of mins. Would really recommend this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Me sirvió para agregar nuevas reglas de envío. Además me crearon una específica para mis necesidades. Atención rápida, atenta y profesional a través del chat. La recomiendo!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

THIS APP IS A LIFE SAVER. I have tried so many different apps and different solutions but nothing worked. I hopped on a call with a customer support agent, he shared his screen, did all the work and it functions just as expected. Highly recommend. Thank you sid.

Using app

6 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 20, 2023

Almost a perfect app, It would be great to upgrade beyond the initial 5 rules though!

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your time and review about the app. The 5 rules limitation is by the API and we don't have any option for that. You can not create more than 5 rule but we have multiple condition in a single rule so you can use that and achieve your goal. If you don't have any idea about the multiple condition rule then you can connect with the live chat or send an email at [email protected]

1 / 5 Share

Nov. 2, 2023

Terrible. I thought I was paying for one app and got another. It feels like a scam. I deleted within 15 minutes of having the app and trying to get assistance. WOW!

Using app

18 minutes

Total reviews

1

Average rating

1.0

Developer Reply

First of all I apologize for any inconvenience it may have caused. As I can see you have installed this app to create a rule but this app is for hide the rule not to create. It is suggestion not the scam, cause as per your requirement it needs to be create a rule which is possible using another app not with this one. If you are in free trial period then there is no charges apply here. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. Drop a message at [email protected] to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

5 / 5 Share

Nov. 2, 2023

Phenomenal app. I wanted to have different shipping rules for our B2B vs our DTC customers, and this app allowed me to do that within 5 minutes of downloading! Shopify support recommended a different app to me which was very expensive, cumbersome, and required a zoom call for onboarding bc it was so complicated. But Shipfy did everything I needed and it took no time at all! So grateful!

Using app

6 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

1000% recommend this app and this company. 5 stars all day! We had some complicated shipping rules for our site that we had been working for months to implement with no success. Shipfy was the answer! This app fixed our problem quickly and easily. Their customer service was top notch. When I couldn't figure out the setup myself, Sid got on a call with me and spent two hours configuring the app to work correctly for our needs. If you have complicated shipping rules, this is the app to use.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Great app and super helpful development team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

This app is outstanding and the support is unreal! We wanted to setup a specific type of filter for our shipping (Don't allow shipping specific items to PO Boxes) and chatted with the support who arranged the feature to be added, just for us. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Excellent customer service

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Great app! Very cost-effective and fast service! Use with Payfy. shopify customer service recommended this software to me. No matter what, it's perfect!

Using app

1 day

Total reviews

16

Average rating

4.5

Developer Reply

We’re thrilled that you were satisfied with our support. Your feedback is appreciated, and we hope to be of help again soon!

5 / 5 Share

Sept. 27, 2023

Absolutely awesome! It's exactly what we needed. I've really struggled to try and integrate a wholesale side using the same store and the biggest issue was hiding free shipping options. Sid's support was outstanding and the app literally does it in a few clicks. I expected it to be so much more difficult and it was a bonus that the developer shows you around! 5 stars. I'm beaming right now!

Store

RodeoH

Using app

12 days

Total reviews

5

Average rating

4.2

Developer Reply

Wow, thank you for the 5-star review! We're glad you like it. If you need any help we are always ready to help.