Oliver Coen review for ShipMonk | Order Fulfillment
Dec. 18, 2019
If you love having angry and confused customers or if you love refunding and canceling orders, shipmonk is the perfect choice for you. Shipmonk is only interested in getting your money. They can take up to ten days to dispatch a parcel, there is zero accountability or apologies for staff. If you ask why a parcel hasn't shipped, they will mark it as shipped to get you off their back, but the item's tracking information won't work because the item hasn't been sent.
Thank you for your feedback, and thank you for trusting us to be your logistics partner. We sincerely apologize for any shortcomings on our end, Oliver, and have forwarded your comments to our Merchant Experience team for review. We’d love to get in contact with you to further discuss the issues mentioned in your review. Please reach out to us at [email protected] to contact one of our Merchant Experience team members.
