All reviews

Rating Breakdown

  • 5
    80% (76 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    14% (13 ratings)

Reviews with Text

  • 99% (94)
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5 / 5 Share

June 10, 2021

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 7, 2021

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 7, 2021

Shipmonk has been an incredible partner and a huge asset to growing our company, With the help of personal account happiness engineers and an always available service team orders can be shipped in a matter of minutes. With one of the largest facilities and an exceptional team fulfillment is easier than ever. Shipmonk is the way to go!

Store

Fanjoy

Using app

Almost 4 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 26, 2020

Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great company. They do a great job providing logistic services and are not very expensive. Highly recommend.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

I'm honestly amazed about how smooth and easy the experience of working with ShipMonk has been so far. They ship everything in a timely manner, most of the time only hours after the orders are placed. The logistics used are great, and orders are being delivered super fast. Their support team is great, from the first person I talked to when I was doing some quotes, to everyone in the onboarding team and happiness engineers. They are super helpful and polite! The onboarding experience is well made to ensure they only ship the right pending orders on Shopify (not all 3PL companies worry about that, and it's critical to avoid errors when switching from another company or another fulfillment model). Dashboard looks clean and very well built. Fulfillment is not an easy task, but they made it easy to understand and find what you are looking for very fast. The algorithm can help a lot with inventory forecasting. Honestly, I have only good things to say. I'm a customer for less than a month, but so far, they were perfect. I don't usually write long reviews, but they deserved this. Keep it up, and congrats on the high-quality job. You awesome people at ShipMonk really make a difference and a big positive impact on a business. Thank you so much!

Using app

2 months

Total reviews

20

Average rating

5.0

5 / 5 Share

June 23, 2020

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 27, 2020

The app works behind the scenes and integrates seamlessly with our store. Nothing negative to say about it at all.

Using app

9 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Aug. 16, 2019

Awesome experience working with Shipmonk! The service is amazing! I was able to focus on sales and engagement rather than spending hours fulfilling orders!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2019

I've talked to many 3PL's across the country and ShipMonk is one of the best i've seen! Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing. Oh, and their shipping rates are heavily discounted which opens the door for global sales. Highly recommend ShipMonk for all of your storage and fulfillment needs.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

Store

Zinvo

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

I have used Shipmonk's services for about a year and they are very helpful in growing my business. They are always there to help and deliver high quality service. I'm happy to have found them! -David from Today Is Art Day

Using app

3 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Overall, my experience with ShipMonk has been fantastic. I was previously using ShipBob, but they had huge problems with inventory shrinkage and didn't seem to care about my business, and I was glad to find an alternative 3PL at a competitive price point. On virtually all fronts, ShipMonk has met or exceeded my expectations, and if or when they haven't, they've made a sincere effort to reconcile it. Easy recommendation!

Using app

8 months

Total reviews

10

Average rating

4.3