ShipMonk | Order Fulfillment

June 14, 2021

We came to ShipMonk after pretty terrible experiences with other 3PLs and they were a very welcome relief. We came to them because of their pricing but stayed because of their great customer service (just renewed our contract!). Their back-end software is also very intuitive and easy to use. Since we started working with them we have grown more than 4x and they have been able to keep up with this growth seamlessly.

June 14, 2021

An amazing user friendly platform! The service is excellent and I can always trust Shipmonk to get the job done.

June 12, 2021

Love Shipmonk! Fulfilling orders is seamless; my customers are super satisfied, and the interface is a breeze. I can see my entire shipping ecosystem at once. :)

June 12, 2021

Realm <3's Shipmonk so much!! Our previous fulfillment partner was a nightmare — orders misplaced, inventory lost and hidden fees. Shipmonk is honest, efficient, reliable and super easy to use!! Happy customers for several years and more to come as we grow.

June 10, 2021

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

June 10, 2021

ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!

June 8, 2021

Wouldn't Have Made over $3,000,000 Last Year Without Shipmonk! This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to package and process orders. With this weight off of my shoulders, I can 100% focus on new product development and effective marketing to continue increasing my business' revenue. The thing I LEAST LIKE about this software is that I didn't know it existed YEARS before! I have been using this software since the summer of 2018. Before that, I was STRUGGLING to keep up with packaging hundreds of monthly orders. Fast forwards years later, we now have THOUSANDS of orders each month. Image if I was still self-packaging my own orders with our current volume. This software is a MUST HAVE for serious business owners that want to build a business that can fully operate on its own. Overall, this software is CRITICAL because it frees my time, gives me location independence to travel, and enjoy my family without worrying about packaging material, processing orders, or interacting with shipping companies. This software gives me the security and confidence knowing that I am building a sustainable business that can and does run without me needing to be present for every aspect.

June 7, 2021

The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation and efficiency. Since we are a small business, customer service is the most important thing to us. Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. The onboarding was a breeze and would rate their customer services a 10/10.

June 7, 2021

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

June 7, 2021

Shipmonk has been an incredible partner and a huge asset to growing our company, With the help of personal account happiness engineers and an always available service team orders can be shipped in a matter of minutes. With one of the largest facilities and an exceptional team fulfillment is easier than ever. Shipmonk is the way to go!

Feb. 2, 2021

What a fantastic company. Not only are they effective and efficient, but their customer service is superb. Really helped us out on a personal level with our business on top of doing an excellent job at fulfillment.

Oct. 26, 2020

Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!

Oct. 15, 2020

Great company. They do a great job providing logistic services and are not very expensive. Highly recommend.

Oct. 1, 2020

I'm honestly amazed about how smooth and easy the experience of working with ShipMonk has been so far. They ship everything in a timely manner, most of the time only hours after the orders are placed. The logistics used are great, and orders are being delivered super fast. Their support team is great, from the first person I talked to when I was doing some quotes, to everyone in the onboarding team and happiness engineers. They are super helpful and polite! The onboarding experience is well made to ensure they only ship the right pending orders on Shopify (not all 3PL companies worry about that, and it's critical to avoid errors when switching from another company or another fulfillment model). Dashboard looks clean and very well built. Fulfillment is not an easy task, but they made it easy to understand and find what you are looking for very fast. The algorithm can help a lot with inventory forecasting. Honestly, I have only good things to say. I'm a customer for less than a month, but so far, they were perfect. I don't usually write long reviews, but they deserved this. Keep it up, and congrats on the high-quality job. You awesome people at ShipMonk really make a difference and a big positive impact on a business. Thank you so much!

July 5, 2020

It's been a pleasure for us to work with Shipmonk, for a long period of time with much success. There is no doubt that our business growth was possible thanks to Shipmonk's ability to scale while our business and marking scale with accuracy and control all over, and less handling with the logistics as Shipmonk does great work

June 23, 2020

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

May 27, 2020

The app works behind the scenes and integrates seamlessly with our store. Nothing negative to say about it at all.

April 3, 2020

This app worked flawlessly! Seamless integration with Shipmonk. I've honestly had zero issues with orders processing automatically. It takes the entire order fulfillment process off your plate.

Aug. 21, 2019

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses.

Aug. 16, 2019

Awesome experience working with Shipmonk! The service is amazing! I was able to focus on sales and engagement rather than spending hours fulfilling orders!