All reviews

Rating Breakdown

  • 5
    77% (101 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    16% (21 ratings)
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5 / 5 Share

July 19, 2019

ShipMonk is excellent for sending packages to customers across the world. Their application allows you to directly route all shipments as they come in so you don't need to think about anything. It's a very simple and efficient fulfillment method that will save you time and money.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2019

I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are attractive and that has been much appreciated by our customers. Working with ShipMonk has been a plain-sailing journey. ShipMonk has made it possible for me to run my business remotely from anywhere in the world which I am truly appreciative and grateful for. Cheers, Toulaish, CEO, Sleep-Bliss

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2019

I've talked to many 3PL's across the country and ShipMonk is one of the best i've seen! Their technology platform is top-notch; I especially love the fact that there is an embedded shipping calculator, so you can play with so many scenarios and get pricing. Oh, and their shipping rates are heavily discounted which opens the door for global sales. Highly recommend ShipMonk for all of your storage and fulfillment needs.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2019

Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the growth of our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2019

Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies.. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs. We can highly recommend it

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2019

Great for all startups! The setup process is super easy, and allowed my subscription business to delegate fulfillment even though we were small.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

The app integration was fast and easy. We hired Shipmonk to fulfill orders for our startup business on Shopify. We were assigned a designated Happiness Engineer (HE) who walked us through an onboarding session to get our team familiarized with the system. Our fulfillment and shipping required custom packing specifications depending on the platform/store orders were processed from and the team was able to work with us on this. When our HE was not available, it was easy to reach out to Shipmonk for assistance by submitting a ticket online in which we would receive a response within 24 hours. The only drawback that we experience is the communication between pacific and eastern time. Although our company is based in California, we preferred the Florida warehouse to complete our order fulfillment. Overall, we are satisfied with Shipmonk’s services and team of professionals.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Excellent service! The onboarding process was entirely done by them within 24 hours and everything was easily set up. Integrates very well with shopify and automatically manages and fulfills orders and inventory. Good shipping rates and fast delivery times. Impeccable customer service, responds and resolves issues as fast as they can. Overall great experience!

Store

Athdi

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Awesome service for your fulfillment needs! Never experienced such a great customer service experience. What I like most is the customer service which is extremely professional. Also, I liked the software which is extremely user-friendly. Highly recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2018

One of the excellent options for fulfillment. They really friendly and helpful. Service and delivery are top notch. Go for it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2018

Incredible fulfillment platform, definitely the best one I've used so far! The look and feel of the app's dashboard is very modern and easy to use. My favourite part of ShipMonk is that they don't have minimum monthly order quotas like every other fulfillment platform does, so they really help you hit the ground running right from the start :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

One of the best things about Shipmonk is their willingness to work with a small business. If I ever needed help with how to use their platform or a question about an order, their customer support is very prompt and they get back to you very fast. Using a fulfillment center is a little scary, but Shipmonk has shipped all my orders quickly and has made the transition a lot less scary!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best

Store

Zinvo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We've been with Shipmonk for about 2 years now and they only keep getting better! Happy to see an app plugin for Shopify now.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Worked with 2 other fulfillment centres before switching over to ShipMonk. Couldn't be any happier, they're AWESOME. The level of service FAR exceeds any other fulfillment company I've worked with...and at a significantly lower price.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We love Shipmonk! Great support and helps our business tremendously.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Love shipmonk integrations, it makes it super easy to manage my business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

I have used Shipmonk's services for about a year and they are very helpful in growing my business. They are always there to help and deliver high quality service. I'm happy to have found them! -David from Today Is Art Day

Using app

3 minutes

Total reviews

7

Average rating

5.0