Shipmozo ‑ Smart Shipping

Reviews Summary

The reviews for the Shopify App are mostly negative, with customers expressing dissatisfaction with the courier agency's service and customer support. Common themes include poor delivery service, unresponsive customer support, lost packages, and misleading information. Customers reported issues such as undelivered shipments, RTO (Return to Origin) cases, delayed responses, and lack of accountability. On the positive side, there were a couple of reviews praising the app's shipping service, reasonable prices, and supportive team members. However, the overall sentiment is negative due to the recurring problems faced by users.