Shipmozo ‑ Smart Shipping
Streamline shipping and fulfillment by syncing orders
Rating
2.0
feedback
8
chart
#1,827
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
25%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mostly negative, with customers expressing dissatisfaction with the courier agency's service and customer support. Common themes include poor delivery service, unresponsive customer support, lost packages, and misleading information. Customers reported issues such as undelivered shipments, RTO (Return to Origin) cases, delayed responses, and lack of accountability. On the positive side, there were a couple of reviews praising the app's shipping service, reasonable prices, and supportive team members. However, the overall sentiment is negative due to the recurring problems faced by users.
Highlights
Review RSS Feed
All reviews
Nov. 28, 2025
its not company just a courier agency...... Worst service, pls avoid them at any cost
Aug. 5, 2025
There team is not very much capable enough to handle support issues. They are not capable enough to resolve pre paid orders related issues. Even pre paid orders are into RTO by delhivery team and even after highlighting there team is not able to support.
July 24, 2025
[July 2025] Please do not go with this app, There is 0 customer support if shipment are stuck or undelivered. We lost a lot of money as shipments were not being delivered. Their customer support team is very arrogant and provide misleading information.
June 16, 2025
The worst it can get. Wont recommend even to my enemy. 1) Not a single non delivery package was delivered in timely manner, often we create a ticket for non delivery and after 10 days of them "trying", its gets RTO. No accountability, we face our customer with shame due to them. 2) The assigned account manager never respond. 3) Many of our return package which was RTO due to non delivery is lost or in transit for 20-30 days. The worst service i have ever seen in my 5 years of ecommerce, all false promises and zero customer support. Avoid at all cost.
May 30, 2025
they have worst customer service, doesnt pickup call, they hung up, etc, they dont reply on whatsapp, give fakje promise like will pickup today and its been 6 days, shittest service ever, please dont use this if you want to deliver on time. please choose someone else like delhivery, dtdc or something like that directly
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more