Shipmozo ‑ Smart Shipping
Sync orders, print labels & track shipments in one place
Rating
4.4
feedback
24
chart
#391
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
71%
-
More than a year
8%
Reviews Summary
Shipmozo is highly praised for its excellent service and reliable shipping management. Customers appreciate the smooth platform, efficient shipment creation, and accurate tracking updates. The support team, including account managers like Raksha, Himanshu, Vishal, Vikas, and Akash, receives special recognition for being proactive, responsive, and dedicated to solving issues quickly. The app is commended for its competitive rates, user-friendly dashboard, and the ability to manage multiple courier partners seamlessly. However, there are a few negative reviews highlighting issues with customer support, delayed pickups, non-delivery of packages, and discrepancies in weight charges.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Excellent Courier Aggregator – Highly Recommended! We’ve had a great experience using Shipmozo for our Shopify store. The platform is smooth, easy to use, and integrates well with our order processing workflow. Shipment creation is quick, and tracking updates are accurate and timely. Special Thanks to - Raksha, my account manager!
Jan. 31, 2026
Excellent service from RM Raksha and the Shipmozo team. Co-founder Rajesh has also been extremely cooperative and supportive throughout. Quick and effective solutions were provided at every stage. Raksha has been exceptionally proactive—always available, responsive, and helpful on both calls and chat. The overall service experience has been smooth, professional, and reliable. While there is always scope for improvement, I am confident that the Shipmozo team will continue to enhance their service standards. I truly appreciate the prompt assistance, dedication, and customer-first approach.
Jan. 28, 2026
Shipmozo has been an absolute game-changer for our logistics operations. The platform is smooth, reliable, and makes shipping management extremely efficient across multiple carriers. What truly sets Shipmozo apart is their support team—special mention to Himanshu, our account manager. He is proactive, responsive, and genuinely invested in solving issues quickly and optimizing our shipping performance. His guidance and hands-on support have made a huge difference for our business. Highly recommended for any brand looking for a dependable shipping aggregator with excellent customer support.
Jan. 28, 2026
We had a great experience with Shipmozo for our shipments. The service was consistently reliable timely and well coordinated ensuring smooth deliveries without any complications. Special thanks to RAKSHA for handling the account so efficiently her exceptional support, quick responsiveness and high level of professionalism made the entire process seamless and completely hassle free. She was always proactive in addressing queries and keeping us informed at every stage Overall, Shipmozo exceeded our expectations, and their commitment to customer satisfaction is truly commendable. Highly appreciated and strongly recommended. Thank You
Jan. 25, 2026
One of the best shipping aggregators in India. The platform is intuitive, and the rates are competitive. Our account manager, Mr. Vishal & Mr. Vikas, is very helpful and ensures our shipments are processed without delays. Professional and transparent service!
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