Shipmozo ‑ Smart Shipping
Streamline shipping and fulfillment by syncing orders
Rating
4.4
feedback
24
chart
#386
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
71%
-
More than a year
8%
Reviews Summary
Shipmozo has received mixed reviews from users. Positive aspects highlighted include competitive rates, reliable deliveries, an easy-to-use dashboard, and a supportive customer service team. Users appreciate the smooth shipping experience and the ability to scale operations confidently. However, negative feedback revolves around issues with customer support, especially in handling pre-paid orders and resolving shipment problems. Some users experienced delays, lost packages, and poor communication from the support team. Overall, while Shipmozo offers good rates and service, there are concerns about customer support and order management.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Excellent Courier Aggregator – Highly Recommended! We’ve had a great experience using Shipmozo for our Shopify store. The platform is smooth, easy to use, and integrates well with our order processing workflow. Shipment creation is quick, and tracking updates are accurate and timely. Special Thanks to - Raksha, my account manager!
Jan. 31, 2026
Excellent service from RM Raksha and the Shipmozo team. Co-founder Rajesh has also been extremely cooperative and supportive throughout. Quick and effective solutions were provided at every stage. Raksha has been exceptionally proactive—always available, responsive, and helpful on both calls and chat. The overall service experience has been smooth, professional, and reliable. While there is always scope for improvement, I am confident that the Shipmozo team will continue to enhance their service standards. I truly appreciate the prompt assistance, dedication, and customer-first approach.
Jan. 28, 2026
Shipmozo has been an absolute game-changer for our logistics operations. The platform is smooth, reliable, and makes shipping management extremely efficient across multiple carriers. What truly sets Shipmozo apart is their support team—special mention to Himanshu, our account manager. He is proactive, responsive, and genuinely invested in solving issues quickly and optimizing our shipping performance. His guidance and hands-on support have made a huge difference for our business. Highly recommended for any brand looking for a dependable shipping aggregator with excellent customer support.
Jan. 28, 2026
We had a great experience with Shipmozo for our shipments. The service was consistently reliable timely and well coordinated ensuring smooth deliveries without any complications. Special thanks to RAKSHA for handling the account so efficiently her exceptional support, quick responsiveness and high level of professionalism made the entire process seamless and completely hassle free. She was always proactive in addressing queries and keeping us informed at every stage Overall, Shipmozo exceeded our expectations, and their commitment to customer satisfaction is truly commendable. Highly appreciated and strongly recommended. Thank You
Jan. 25, 2026
One of the best shipping aggregators in India. The platform is intuitive, and the rates are competitive. Our account manager, Mr. Vishal & Mr. Vikas, is very helpful and ensures our shipments are processed without delays. Professional and transparent service!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more