Shipmozo ‑ Smart Shipping
Shipmozo has received mixed reviews from users. Positive aspects include efficient service, reliable shipments, competitive rates, and excellent customer support from account managers like Raksha, Himanshu, Akash, Vishal, and Vikas. Users appreciate the smooth platform integration with Shopify and the quick resolution of issues. However, negative feedback highlights issues such as lost shipments, blocked accounts without notice, poor customer support, delayed pickups, and discrepancies in weight charges. Some users experienced financial losses and disruptions to their business operations due to these issues. Overall, Shipmozo seems to excel in customer service and efficiency but needs improvement in areas like transparency and accountability.
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Kindly Please dont use just cause the pricing is low at start their services were really good, now its the worst kindly go through instagram no of complaint reels against them before you use. My orders was delayed by 45 days with no delivery and worst customer support and even the key account manager.
We used Shipmozo for 2 months and experience was no less than a HORROR SHOW! This should be your last go to courier on mother earth. Period.
Lost money to them. Lost a few shipments as well, they couldn't find a reason to help, ghosted for weeks.
Worst shipping aggregator experience I have ever had. Shipmozo suddenly blocked my account without any prior notice or valid reason. They held my wallet balance and several of my credit notes, which caused significant financial loss and completely disrupted my business operations. Customer support was extremely poor and unresponsive. Despite repeated follow-ups, I received no proper explanation or timely resolution. The issue was only resolved after I raised it publicly on social media. Holding a seller’s funds and credit notes without any justification is highly unprofessional and unacceptable. If you run a serious business, I strongly recommend avoiding Shipmozo. Unreliable service, poor customer support, and zero accountability. Absolutely not recommended.
Excellent Courier Aggregator – Highly Recommended! We’ve had a great experience using Shipmozo for our Shopify store. The platform is smooth, easy to use, and integrates well with our order processing workflow. Shipment creation is quick, and tracking updates are accurate and timely. Special Thanks to - Raksha, my account manager!
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