quoteart review for Shipmozo ‑ Smart Shipping
June 16, 2025
The worst it can get. Wont recommend even to my enemy. 1) Not a single non delivery package was delivered in timely manner, often we create a ticket for non delivery and after 10 days of them "trying", its gets RTO. No accountability, we face our customer with shame due to them. 2) The assigned account manager never respond. 3) Many of our return package which was RTO due to non delivery is lost or in transit for 20-30 days. The worst service i have ever seen in my 5 years of ecommerce, all false promises and zero customer support. Avoid at all cost.