ShipNerd for Shopify

ShipNerd

ShipNerd: Shopify app to save money on shipping

Developer
View on App Store

Rating

4.8

feedback

38

Reviews

chart

#1,816

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    61%
  • More than a year
    24%

Reviews Summary

ShipNerd is highly praised by users for its excellent customer service, competitive shipping rates, ease of use, and time-saving features. Users appreciate the savings on shipping costs, the seamless integration with Shopify, and the personalized support provided by the ShipNerd team. Positive themes in the reviews include outstanding customer service, significant discounts on shipping, user-friendly interface, and efficient order processing. However, there are a few negative comments regarding issues with email responses and technical difficulties experienced by some users.

Highlights

Outstanding customer service and personalized support
Competitive shipping rates and significant discounts
User-friendly interface and seamless integration with Shopify
Efficient order processing and time-saving features
Negative feedback on email responses and technical difficulties

Rating Breakdown

  • 5
    95% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 15, 2022

I have been working with Shipnerd for a number of years. Very easy to work with, support is amazing, nice, no nonsense staff. Pricing that blows other services out of the water and the quality of work is very high. The app is super easy and intuitive to use. Big thumbs up and i have been recommending Shipnerd ever since i started to work with them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to post feedback, greatly appreciated! It's a pleasure working with your team as well, and thank you for being part of the #NERDHERD

5 / 5 Share

Sept. 15, 2022

Awesome service! Made shipping super easy by offering pick ups and our orders get to our customers MUCH faster and CHEAPER than when we shipped with Canada Post. Great customer service and walk through on how to get started with Shipnerd. 10/10 recommend

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for being part of the #NERDHERD! Happy to hear that we've been able to save you time and money :)

5 / 5 Share

Oct. 19, 2021

I ship packages everyday and I use ShipNerd for all my shipping labels. Not only do they have the best shipping rates that I've seen, they also have a great customer service team. Steve from ShipNerd has answered all my questions and even developed some code to automatically schedule a daily pick up with my courier. He also suggested me a thermal printer to easily put on the shipping labels. ShipNerd is the app you need if your business requires frequent shipping.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 5, 2021

This is great user friendly app that has saved me money on shipping and great convenience scheduling pick ups. Also the customer service has been fantastic.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review! Welcome to the Nerd Herd!

1 / 5 Share

April 13, 2021

I see all the rave here. I did try it and a total fail. Also, I wish my emails would get a response.

Using app

17 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi, Thank you for taking the time to post feedback. It looks like we did respond to your emails, but happy to respond on here as well should anyone else have questions about shipping to Africa: I'm sorry, but we do not support shipping to certain countries in Africa. You can easily access the list of the countries we ship to right through the country list within our "Ship" form. Thank you for your time. Steve

All reviews

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