ShipNerd
ShipNerd: Shopify app to save money on shipping
Rating
4.0
feedback
39
chart
#2,448
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
0%
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Less than a month
8%
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Less than a year
56%
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More than a year
28%
Reviews Summary
ShipNerd is highly praised for its excellent customer service, competitive shipping rates, user-friendly interface, and time-saving features. Users appreciate the ease of integrating the app with Shopify, the significant cost savings on shipping, and the personalized support provided by the ShipNerd team. Positive themes include the app's ability to streamline shipping operations, offer competitive rates, and provide outstanding customer service. However, there are a few negative comments regarding issues with email responses and technical difficulties experienced by some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
Random charges... additional shipping charges. (Got charged an additional $300 for a shipping label that I was charged roughly $110 the first time already) Yes you save a few dollars using this app but later on you get additional charges on shipments after looking through my account. Indicting weight or size of box are wrong. I have been shipping for over 5 years, and I always check my scales. I order my boxes from Uline and I purposely always leave the box size label outside so the carrier doesn't measure them. I have never dealt with this by using the Shopify shipping portal, which I will just continue using it. Not worth the headache.
Sept. 15, 2022
I have been working with Shipnerd for a number of years. Very easy to work with, support is amazing, nice, no nonsense staff. Pricing that blows other services out of the water and the quality of work is very high. The app is super easy and intuitive to use. Big thumbs up and i have been recommending Shipnerd ever since i started to work with them.
Thank you for taking the time to post feedback, greatly appreciated! It's a pleasure working with your team as well, and thank you for being part of the #NERDHERD
Sept. 15, 2022
Awesome service! Made shipping super easy by offering pick ups and our orders get to our customers MUCH faster and CHEAPER than when we shipped with Canada Post. Great customer service and walk through on how to get started with Shipnerd. 10/10 recommend
Thank you for being part of the #NERDHERD! Happy to hear that we've been able to save you time and money :)
Oct. 19, 2021
I ship packages everyday and I use ShipNerd for all my shipping labels. Not only do they have the best shipping rates that I've seen, they also have a great customer service team. Steve from ShipNerd has answered all my questions and even developed some code to automatically schedule a daily pick up with my courier. He also suggested me a thermal printer to easily put on the shipping labels. ShipNerd is the app you need if your business requires frequent shipping.
May 5, 2021
This is great user friendly app that has saved me money on shipping and great convenience scheduling pick ups. Also the customer service has been fantastic.
Thank you so much for taking the time to write a review! Welcome to the Nerd Herd!
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