ShipNerd
ShipNerd: Shopify app to save money on shipping
Rating
4.0
feedback
39
chart
#2,218
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
0%
-
Less than a month
8%
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Less than a year
56%
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More than a year
28%
Reviews Summary
The reviews for the ShipNerd Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to save money on shipping costs, provide excellent customer service, offer competitive shipping rates, and streamline the shipping process. Users appreciate the ease of use, integration with Shopify, and the helpful support team. On the other hand, negative feedback mentions issues such as random additional charges, incorrect weight or size measurements, lack of response to emails, and difficulties with app functionality. Some users found the app to be a headache and not worth the trouble.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
Random charges... additional shipping charges. (Got charged an additional $300 for a shipping label that I was charged roughly $110 the first time already) Yes you save a few dollars using this app but later on you get additional charges on shipments after looking through my account. Indicting weight or size of box are wrong. I have been shipping for over 5 years, and I always check my scales. I order my boxes from Uline and I purposely always leave the box size label outside so the carrier doesn't measure them. I have never dealt with this by using the Shopify shipping portal, which I will just continue using it. Not worth the headache.
Sept. 15, 2022
I have been working with Shipnerd for a number of years. Very easy to work with, support is amazing, nice, no nonsense staff. Pricing that blows other services out of the water and the quality of work is very high. The app is super easy and intuitive to use. Big thumbs up and i have been recommending Shipnerd ever since i started to work with them.
Thank you for taking the time to post feedback, greatly appreciated! It's a pleasure working with your team as well, and thank you for being part of the #NERDHERD
Sept. 15, 2022
Awesome service! Made shipping super easy by offering pick ups and our orders get to our customers MUCH faster and CHEAPER than when we shipped with Canada Post. Great customer service and walk through on how to get started with Shipnerd. 10/10 recommend
Thank you for being part of the #NERDHERD! Happy to hear that we've been able to save you time and money :)
Oct. 19, 2021
I ship packages everyday and I use ShipNerd for all my shipping labels. Not only do they have the best shipping rates that I've seen, they also have a great customer service team. Steve from ShipNerd has answered all my questions and even developed some code to automatically schedule a daily pick up with my courier. He also suggested me a thermal printer to easily put on the shipping labels. ShipNerd is the app you need if your business requires frequent shipping.
May 5, 2021
This is great user friendly app that has saved me money on shipping and great convenience scheduling pick ups. Also the customer service has been fantastic.
Thank you so much for taking the time to write a review! Welcome to the Nerd Herd!
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