All reviews

Rating Breakdown

  • 5
    92% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)
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1 / 5 Share

Nov. 15, 2024

Random charges... additional shipping charges. (Got charged an additional $300 for a shipping label that I was charged roughly $110 the first time already) Yes you save a few dollars using this app but later on you get additional charges on shipments after looking through my account. Indicting weight or size of box are wrong. I have been shipping for over 5 years, and I always check my scales. I order my boxes from Uline and I purposely always leave the box size label outside so the carrier doesn't measure them. I have never dealt with this by using the Shopify shipping portal, which I will just continue using it. Not worth the headache.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 15, 2022

I have been working with Shipnerd for a number of years. Very easy to work with, support is amazing, nice, no nonsense staff. Pricing that blows other services out of the water and the quality of work is very high. The app is super easy and intuitive to use. Big thumbs up and i have been recommending Shipnerd ever since i started to work with them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to post feedback, greatly appreciated! It's a pleasure working with your team as well, and thank you for being part of the #NERDHERD

5 / 5 Share

Sept. 15, 2022

Awesome service! Made shipping super easy by offering pick ups and our orders get to our customers MUCH faster and CHEAPER than when we shipped with Canada Post. Great customer service and walk through on how to get started with Shipnerd. 10/10 recommend

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for being part of the #NERDHERD! Happy to hear that we've been able to save you time and money :)

5 / 5 Share

Oct. 19, 2021

I ship packages everyday and I use ShipNerd for all my shipping labels. Not only do they have the best shipping rates that I've seen, they also have a great customer service team. Steve from ShipNerd has answered all my questions and even developed some code to automatically schedule a daily pick up with my courier. He also suggested me a thermal printer to easily put on the shipping labels. ShipNerd is the app you need if your business requires frequent shipping.

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

May 5, 2021

This is great user friendly app that has saved me money on shipping and great convenience scheduling pick ups. Also the customer service has been fantastic.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review! Welcome to the Nerd Herd!

1 / 5 Share

April 13, 2021

I see all the rave here. I did try it and a total fail. Also, I wish my emails would get a response.

Using app

10 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi, Thank you for taking the time to post feedback. It looks like we did respond to your emails, but happy to respond on here as well should anyone else have questions about shipping to Africa: I'm sorry, but we do not support shipping to certain countries in Africa. You can easily access the list of the countries we ship to right through the country list within our "Ship" form. Thank you for your time. Steve

5 / 5 Share

Jan. 14, 2021

Use ShipNerd to deal with organizing and executing all our purchases that need shipping. So easy to use and integrate into our shop. Love it!!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

ShipNerd is such a great app! It's help us save so much on shipping costs, it finds the best rate 99.9% of the time. The features are easy use and easy to find. Thanks Michelle for reaching out to us, you're a Ship Angel!!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 19, 2020

ShipNerd is undoubtedly a great app to add to your Shopify store. With great shipping rates for a courier service, batch label printing streamlining operations, and full integration on the back end - it is a no brainer. But beyond that, their customer service is OUTSTANDING. ShipNerd Michelle guided me through the set-up and not only made the process easy, but FUN. Working with Michelle gave me confidence to make the switch, because it was clear she was passionate about the company and stood behind the service. Great people + great product makes for a winning combo!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

An excellent time saving app for your Shopify store. Great support and extremely easy to use and integrate into your store. I can create a label batch and have all my orders cleared in minutes with no problems at all. I would definitely recommend this app to anyone who needs to save time on processing orders.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 14, 2020

Installed the app, had to signed up, shipments were supposed to show up in myshipments according to developer. Checked myshipments nothing, check safari and chrome still nothing here. I do not have the time to investigate this any further, either it works or it does not. Apps should help me perform better, faster and efficient. In my humble opinion this app does not quality.

Using app

6 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for taking the time leave a review. Only NEW unfulfilled orders that come into your store AFTER installing ShipNerd will be pulled into our application -- not ones that were already in your store. However, we can assist in importing those orders into ShipNerd too! Apologies for the confusion.

5 / 5 Share

July 31, 2020

Substantially better rates than we were able to get from our previous provider. The automatic fulfillment is very nice. The staff have also been excellent, friendly, helpful, knowledgeable and effective.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 21, 2020

Outstanding Service! ShipNerd and their team have been there for us whenever we've needed them, and they are very prompt when issues need to get resolved! Great for a business to have the flexibility and best pricing. They are Easy to Use, and when you run business big or small, you want someone to care as much as you do, this is the company you wish to back your shipments.

Store

DoorBox

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

I can't say enough good things about ShipNerd. Not only did they cut our shipping costs in half, they deliver incredible service. Steve and his team have been there for us whenever we've needed them and they have been very patient and adaptable to our needs. The personal service, and knowing that you're not just another number, certainly helps get things done quickly. Moving to ShipNerd for our shipping needs is one of the best decisions we've made as a company.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2020

This app saves me so much in shipping - without a doubt it has the best discounts you can find out there, plus it's free to install. Super easy to use with integration to Shopify. AND customer service is super friendly, helpful, and responsive. Would highly recommend!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Big Fan! Been using this app for over 1.5 years. We have several eCommerce platforms and they integrate very well saving time and money on shipping. Support is awesome and the "Nerds" are always available to help. Great for small to medium sized to large businesses to have flexibility and best pricing. The platform for shipping seems a lot more user friendly to non shipping experts like us. Would highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 29, 2020

You will save a lot of money on shipping with ShipNerd. On top of that the process is seamless and very easy to use. Steve is always there to help if you have any questions and is very patient! We have been using the service for a year and a half and never had an issue. Customer service is outstanding as everyone else has stated in these reviews proving to me that they care deeply about their business and that's who I want to deal with.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

A great alternative to Canada Post rates or when Canada Post is having delivery trouble . Very nice app, easy to use

Using app

About 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

April 29, 2020

Easy to use, very straightforward & very prompt replies when issues need to be resolved! Addresses are automatically synced to orders! Pricing is VERY competitive, best we've seen yet. Would definitely recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

If you ship a variety of large, bulky packages long distances, you absolutely need to give ShipNerd a try! ShipNerd is part of my arsenal of shipping solutions and they can offer you competitive rates without a commitment! Steve has personally helped me through setup and tweaks to get me a solution that is just right for my larger, bulky orders. There are no hard and fast rules when it comes to getting the best shipping rates, but with ShipNerd in your tool chest, you know you'll have some of the best options available! PopOLoco.com

Using app

11 months

Total reviews

5

Average rating

4.8