ShipOff : Shipping Discount
Shipping Discount
Rating
5.0
feedback
30
chart
#1,480
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
27%
-
Less than a month
27%
-
Less than a year
40%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer support provided by the team. Users have praised the quick response times, problem-solving abilities, and willingness of the support team to go above and beyond to address their issues. The app has been commended for its ease of use, flexibility in creating shipping rules, and the ability to solve complex shipping challenges, especially related to multiple shipping locations and stacking shipping costs. Customers have highlighted the value for money, prompt service, and the app's effectiveness in streamlining shipping processes and offering discounts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 3, 2025
Contacted support with a problem and within a very short time not only did they contact me back but I had the app installed and my problems solved. Great support we look forward to using this more. Thanks
Jan. 21, 2025
Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.
Jan. 9, 2025
In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on creating the rules and easy interface. Recommend on both usability and support by tech support team.
Jan. 6, 2025
little bit difficult to understand when it gives a lot of options but I suspect most people just want a solution to the multiple shipping location issue BUT, their support is great and fast - just wish there was a 'single click' option for us lazy ones :D
Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.
Dec. 16, 2024
The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.
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