Shipoff: Shipping Offer
All reviews
Shipoff has fully solved our issue of shipping prices being stacked when orders have items from multi inventory sources. Sid was very responsive and helpful in the set up, but the app is very intuitive and easy to customise to our own very complex requirements. We were up and running and fully functional in a couple of hours from install. I spent a long time trying other shipping apps before I came across Shipoff, and none were able to solve the issue of stacked rates, due to Shopify sending multi inventory orders as separate orders based on the inventory location. Now we simply have shipping profiles set up on Shopify's native shipping set up and have rules set on Shipoff to counter the stacked rates
Divyeshkumar D. was incredibly knowledgeable and helped resolve an issue I had with the app quickly and efficiently. The issue also was affecting a different unrelated app as well, and his diagnosis helped in resolving the issue with the other unrelated app.
I am still learnign all thing Shopify and it is hard going at times. I have struggled to find a solution to being able to give my customers with a Dealer tag a discount on shipping, as ai have an automatic discount on products. I downloaded this app and struggled with what turned out to be "issues I created" in the conditions. The support team were fabulous. They were so patient and kind as they worked through it with me. once I fixed my errors it worked like a dream. It looks fabulous and is super easy to grasp (once I fixed my errors). Highly recommend!! Its clean, easy to use and does what it says it will. Alot of the apps I tried earlier did not.
This app is great works exactly as i need it too and when theres a missing feature they'll even add the feature on if possible, Siddharth is so helpful!
This is a great App resolving the real world issue with shipping charges. I was also pleasently surprised by the quickest action on the chat when I reached out to them. Great work!
Rakshit was amazing. Literally walked me through all the steps. Love this app. Highly recommend. Katie
Contacted support with a problem and within a very short time not only did they contact me back but I had the app installed and my problems solved. Great support we look forward to using this more. Thanks
Great support. Whatever I have not been able to figure out myself, someone has been able to solve within 24 hours.
In combination with their other app ShipZip, we were able to address an issue where we are sending items from multiple locations but where seeing the shipping rate not calculate correctly. With the great attention and quick response from the support team, we were able to quickly address the issue and solve this problem as we incorporated additional locations in Shopify. Great flexibility on creating the rules and easy interface. Recommend on both usability and support by tech support team.
little bit difficult to understand when it gives a lot of options but I suspect most people just want a solution to the multiple shipping location issue BUT, their support is great and fast - just wish there was a 'single click' option for us lazy ones :D
Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.
The first time I experienced such impressive customer service. The team looked into my issue immediately. Instead of telling me "Sorry the function you need is not supported by this App." They built if for me! Twice!! Mind you, this was on a 3.99/Mo subscription fee and without any additional charges. I highly recommend this app (if its what you need) but more importantly, the developers.
We have some "complicated" shipping rules which at some point seemed impossible to overcome and Sid managed to make them work. Very responsive and excellent support
Easy to use, reliable and the customer service has been fanstastic.
I was having an issue installing the program and working properly at first. I chatted with support and they worked on everything to check it and it ended up being a discount I had already set up in shopify. Once i got rid of it, I was able to adjust Shipping to just one carrier and rate which is saving our business money with shipping but also allowing our customers to get expedited shipping if they are still interested.
This app solved the issue we face shipping from multiple locations, now we can keep reasonable shipping charges. Maybe in the future can have more options like apply the discount direct to the shipping instead of the items. Recommended, easy to use.
This app is 100% worth the investment, it allows you to sell products in multiple shipping profiles and adjust the checkout amount so the customer only pays one amount not the combination of two shipping amounts. Customer service is ridiculously fast, and they don't just tell you what to do they show you so you know for future.
makes work easier, very helpful
Super App, hilft uns sehr dabei die richtigen Shipping Kosten beim Versand aus mehreren Lägern abzubilden. Der Support ist auch hervorragend, antwortet schnell und findet meist am nächsten Tag eine Lösung!
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